East Side Health Center – CFHC - Chicago Family Health Center
Family Medicine Clinic • East Chicago, IN • Since 1977
About
Summary: East Side Health Center is part of Chicago Family Health Center (CFHC), a nonprofit Federally Qualified Health Center serving medically underserved communities on Chicago’s South Side since 1977. CFHC provides affordable primary care, oral health services, and social support programs. They operate 8 offices in the Chicago area, with the East Side location serving residents near the Southeast side community. Key details: nonprofit health care provider, HQ in Chicago, 85 employees (as of latest data), annual revenue around $7.9M, focus on culturally sensitive, accessible care for uninsured and underinsured. Contact: info@chicagofamilyhealth.org | 773-768-5000.
Clinic Type
Family Medicine Clinic
Address
East Side Health Center, Chicago, IL
Phone
773-768-5000
mbanuelos@chicagofamilyhealth.org
Opening Hours
Monday, Wednesday, Thursday & Friday – 8:30 a.m. to 5 p.m. Tuesday – 8:30 a.m. to 8 p.m. 2nd & 4th Saturday of the month – 8:30 a.m. to 1 p.m.
Telehealth
Not specified on page
Emergency Care
24 hours on-call staff
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at East Side Health Center?
Pediatric health, women’s health, behavioral health, primary care for children and teens, and more as listed under Services.
What are the clinic hours?
Monday, Wednesday, Thursday & Friday – 8:30 a.m. to 5 p.m. Tuesday – 8:30 a.m. to 8 p.m. 2nd & 4th Saturday of the month – 8:30 a.m. to 1 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, MapQuest, and other local health directories: Mixed ratings reported across third-party platforms (e.g., Yelp, MapQuest) (8 reviews mentioned on Yelp for the main CFHC entity as of June 2026)
Patients praise
- Appreciation for professional and friendly individual doctors and pediatricians
- Some staff members described as patient and helpful during appointments
- Accessibility of services for the community
Common complaints
- Long wait times and difficulties reaching the office by phone
- Reports of rude customer service and unhelpful staff interactions
- Concerns regarding office management, including overbooking practices
- Negative experiences with specific medical or dental staff members
"I have been so honored to have such an awesome professional medical team in our community. The staff are very friendly and very patient to prep for our appointments."
— MapQuest Review"Dirty, over crowded, and inconsiderate facility. Horrible management. Be ready to waste hours waiting to be seen in a nasty waiting room."
— A Better Place ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinic clinics in East Chicago
Best Affordable Medical Health Care in East Chicago & Northwest Indiana - 219 Health Network is a nonprofit healthcare provider based in East Chicago, IN, offering affordable, accessible services for uninsured or underinsured individuals in Northwest Indiana. - Services: Provides a range of quality care aimed at low-cost access for families and individuals. - Locations: 4 offices across the U.S. Northwest Indiana area, including HQ at 100 W Chicago Ave, East Chicago, IN 46312, with additional offices in Cedar Lake and East Chicago. - How to reach: Phone 219-703-2582 or toll-free 1-833-219-0001; email info@219health.org; website 219health.org. - Organization: Private nonprofit in Hospitals and Health Care; actively operating with ~20 employees. If your priority is affordable care in East Chicago or Northwest Indiana, 219 Health Network is a key option to consider for uninsured/underinsured individuals seeking low-cost medical services.
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