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Clinic Type

Family Medicine Clinic

Address

711 W North Ave Fl 1, Chicago, IL 60610

Phone

(312) 337-1982

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

Team

  • Alyssa J Vest Hart, DO, DO — Primary Care Doctor
  • Nikita A Mehrotra, APN, APN — Advanced Practice Nurse
  • Kirsten G Hefele, MD, MD — Primary Care Doctor
  • Andrew M Pavlatos, MD, MD — Primary Care Doctor
  • Maura A Stefko, MD, MD — Primary Care Doctor

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Ascension Medical Group Illinois - Primary Care Chicago): 1.2/5 stars (5 reviews)
  • ComplaintsBoard (Ascension Health): 2.5/5 stars (average of reviews and complaints) (33 reviews and complaints total)
  • Wheree (Ascension Medical Group Illinois - Primary Care Chicago): 7.6/10 (Very good) (Not explicitly stated)
  • TrustAnalytica (Ascension Medical Group Illinois - Primary Care Chicago): 4.7/5 stars (45 reviews)

Patients praise

  • Compassionate, attentive, and thorough care from many physicians and nurses
  • Convenience and usability of the MyChart patient portal for scheduling and results
  • Professionalism of medical staff in clinical interactions

Common complaints

  • Difficulty reaching staff by phone or getting timely responses to messages
  • Frustrations with administrative, billing, and scheduling processes
  • High turnover of medical providers leading to inconsistency in care
  • Occasional reports of unprofessional or unfriendly front-desk interactions

"Can never get hold of primary dr. Waiting for refills for 4 days. Leave messages no response for days.no one there knows what's going on."

Birdeye review

"Patients praise the compassionate and attentive care provided by physicians... emphasizing their kindness and thorough listening skills."

Wheree review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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