Family Eyecare Center: Eye Care Center – Highland, IN
Optometry Clinic • East Chicago, IN • 2 (Highland, IN and East Chicago, IN) locations
Clinic Type
Optometry Clinic
Address
Highland: 8417 Kennedy Ave, Highland, IN 46322; East Chicago: 1820 East Columbus Drive, East Chicago, IN 46312
Phone
219-838-2020
info@familyeyecareofindiana.com
Opening Hours
Highland Location: Monday–Friday 9:00 am–5:00 pm; Saturday Appointment Only; East Chicago Location: Monday 9:00 am–2:00 pm, Tuesday 9:00 am–5:00 pm, Thursday 9:00 am–5:00 pm, Friday 9:00 am–5:00 pm
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepts most health and vision insurances like Medicare/Medicaid, Mittal, BCBS, VSP and Eyemed.
Cash, Credit/Debit, Insurance
Languages Spoken
FAQs
What services are offered?
Medical eye care services including comprehensive eye exams, emergency care, glasses & contacts, Lasik evaluations, pediatric eye care, and more.
Do you offer evening and Saturday appointments?
Yes, we offer evening and Saturday appointments.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.0/5.0 (10 reviews)
- local.us-info.com: 3.4/5.0 (9 ratings)
Patients praise
- highly regarded professional care from the optometrist (Dr. James Ferguson)
- helpful and knowledgeable staff in some patient experiences
- family-friendly environment with a child waiting area
- convenience of same-day glasses services
Common complaints
- reports of rude, disrespectful, and unprofessional staff behavior
- difficulties with appointment scheduling
- instances of long wait times for appointments
"I have been seeing Dr. Ferguson for the past 12 years and think he is an incredible doctor; however, his staff is terrible. His staff is rude and for the past year and a half I've had nothing but..."
— Yelp review (2/24/2023)"Dr and staff made the experience very stress free. Thank you so much for your empathy and professionalism"
— Patient Testimonial on official practice websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Whiting, IN LASIK Center - Qualsight LASIK — Jan 9, 2026
- Myopia Management — Oct 24, 2025
- HealthLinc Leads the Way in Diabetes Care and Management | HealthLinc — Nov 12, 2025
- Lauren Tedesco — Apr 15, 2026
- Nicole Vaughn — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More optometry clinic clinics in East Chicago
HealthLinc Community Health Center operates 17 offices in the United States, including East Chicago, Indiana. Their East Chicago location is one of the clinics serving the area, with addresses listed for multiple Indiana offices. If you’re seeking an eye doctor near East Chicago, HealthLinc may offer primary care and specialty services, but the page snippet provided does not specify ophthalmology or eye care providers. Key points: - Network: HealthLinc with 17 offices in Indiana - East Chicago presence: part of their regional clinic network - Specific eye care information (eye doctors/optometry) not detailed in the provided content - For an “Eye Doctor Near Me East Chicago,” you may want to contact HealthLinc East Chicago or check their site for ophthalmology/optometry services, hours, and providers, or search for a local eye care specialist in East Chicago. If you’d like, I can refine the search to locate the East Chicago eye care providers within HealthLinc or nearby clinics.
Summary: Illinois Eye Institute (IEI) is a Chicago-based eye care provider offering comprehensive services such as eye exams, disease management, contact lenses, eyeglasses, and emergency appointments. The organization operates 3 offices in the Chicago area, including locations around 3241 S Michigan Ave, Chicago, IL 60616. They employ about 20 staff and have a medical-focused team with optometry specialists. If you’re seeking an optometrist in East Chicago, IEI has a strong presence in Illinois but does not list an East Chicago location; their Chicago-area offices are the closest IEI options. For scheduling, you can reach IEI at 312-225-6200.
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