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Clinic Type

Optometry Clinic

Address

Highland: 8417 Kennedy Ave, Highland, IN 46322; East Chicago: 1820 East Columbus Drive, East Chicago, IN 46312

Phone

219-838-2020

Email

info@familyeyecareofindiana.com

Opening Hours

Highland Location: Monday–Friday 9:00 am–5:00 pm; Saturday Appointment Only; East Chicago Location: Monday 9:00 am–2:00 pm, Tuesday 9:00 am–5:00 pm, Thursday 9:00 am–5:00 pm, Friday 9:00 am–5:00 pm

Emergency Care

Yes

Services Offered

  • Eye Care Center
  • Medical Eye Care Services
  • Emergency Eye Care
  • Comprehensive Eye Exams
  • Glasses & Contact Lenses
  • Lasik Laser Evaluations
  • Pediatric Eye Care
  • Lab/ On-site Repairs
  • Diabetic Eye Disease Treatment
  • Glaucoma Treatment
  • Diagnosis of Cataract
  • Eye Allergy Care
  • Dry Eye Syndrome
  • Diagnosis of Macular Degeneration
  • Diagnosis of Retinal Tears and Detachments
  • Conjunctivitis
  • Blepharitis
  • And more!
  • Vision Testing

Technology & Equipment

  • Latest technologies in optical treatment

Team

  • Dr. James Ferguson, O.D. — Owner/Optometrist

Insurance & Payment

  • Medicare
  • Medicaid
  • Mittal
  • BCBS
  • VSP
  • Eyemed
  • Mitlal

Accepts most health and vision insurances like Medicare/Medicaid, Mittal, BCBS, VSP and Eyemed.

Cash, Credit/Debit, Insurance

Languages Spoken

  • English
  • Español

FAQs

What services are offered?

Medical eye care services including comprehensive eye exams, emergency care, glasses & contacts, Lasik evaluations, pediatric eye care, and more.

Do you offer evening and Saturday appointments?

Yes, we offer evening and Saturday appointments.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0/5.0 (10 reviews)
  • local.us-info.com: 3.4/5.0 (9 ratings)

Patients praise

  • highly regarded professional care from the optometrist (Dr. James Ferguson)
  • helpful and knowledgeable staff in some patient experiences
  • family-friendly environment with a child waiting area
  • convenience of same-day glasses services

Common complaints

  • reports of rude, disrespectful, and unprofessional staff behavior
  • difficulties with appointment scheduling
  • instances of long wait times for appointments

"I have been seeing Dr. Ferguson for the past 12 years and think he is an incredible doctor; however, his staff is terrible. His staff is rude and for the past year and a half I've had nothing but..."

Yelp review (2/24/2023)

"Dr and staff made the experience very stress free. Thank you so much for your empathy and professionalism"

Patient Testimonial on official practice website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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