Optometrist Locations in Chicago - Illinois Eye Institute
Optometry Clinic • East Chicago, IN
About
Summary: Illinois Eye Institute (IEI) is a Chicago-based eye care provider offering comprehensive services such as eye exams, disease management, contact lenses, eyeglasses, and emergency appointments. The organization operates 3 offices in the Chicago area, including locations around 3241 S Michigan Ave, Chicago, IL 60616. They employ about 20 staff and have a medical-focused team with optometry specialists. If you’re seeking an optometrist in East Chicago, IEI has a strong presence in Illinois but does not list an East Chicago location; their Chicago-area offices are the closest IEI options. For scheduling, you can reach IEI at 312-225-6200.
Clinic Type
Optometry Clinic
Address
3241 S. Michigan Ave. Chicago, IL 60616
Phone
312-225-6200
patientportal@ico.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 92% recommend (209 reviews)
- Checkbook.org: 77% superior overall rating (40 reviews)
Patients praise
- Thorough clinical examinations
- Professionalism of clinicians and staff
- Educational environment with optometrists in training supervised by experts
- Welcoming and anxiety-reducing atmosphere
Common complaints
- Long wait times for appointments and exams
- Poor communication and customer service regarding order status (glasses/contacts)
- Frustration with scheduling delays and follow-up communication
- Dissatisfaction with the lens/contact fitting process and warranty policies
"The length of time for the appointment is a bit long, but the exam is very thorough and the prescription is right on the money."
— Yelp user review"Many patients praise the professionalism of the clinicians and the thoroughness of their examinations. Some customers have expressed frustration over long wait times exceeding initial estimates."
— Wheree business summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Advanced Ophthalmic Eye Care | IllinoisEyeInstitute
- Village Eyecare | Eye Doctor & Eye Care Centers in Chicago, IL — Jul 9, 2026
- Opticians, Optometrists, & Buying Eyewear — Sep 1, 2025
- Illinois College of Optometry - Founded in 1872, Located in Chicago — Aug 23, 2025
- Chicago Arbor Eye Institute - Updated July 2026 - Yelp — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More optometry clinic clinics in East Chicago
HealthLinc Community Health Center operates 17 offices in the United States, including East Chicago, Indiana. Their East Chicago location is one of the clinics serving the area, with addresses listed for multiple Indiana offices. If you’re seeking an eye doctor near East Chicago, HealthLinc may offer primary care and specialty services, but the page snippet provided does not specify ophthalmology or eye care providers. Key points: - Network: HealthLinc with 17 offices in Indiana - East Chicago presence: part of their regional clinic network - Specific eye care information (eye doctors/optometry) not detailed in the provided content - For an “Eye Doctor Near Me East Chicago,” you may want to contact HealthLinc East Chicago or check their site for ophthalmology/optometry services, hours, and providers, or search for a local eye care specialist in East Chicago. If you’d like, I can refine the search to locate the East Chicago eye care providers within HealthLinc or nearby clinics.
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