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About

- The provided page is about Stony Creek Urgent Care, a private urgent care provider based in Orange (with Branford locations) in southern Connecticut, founded in 2008. It emphasizes walk-in care, lower cost vs. Emergency Room visits, and multiple CT offices (Orange and Branford). - Key details: 5 employees, annual revenue around $15.5M, headquarters in Orange, CT. Services include urgent care without appointments. - Contact and location highlights: addresses in Branford and Orange, CT; phone numbers listed. - Not specifically connected to Hartford HealthCare or Hartford-area GoHealth Urgent Care. The page does not mention Hartford HealthCare-GoHealth Urgent Care or East Hartford. If you’re seeking Hartford HealthCare-GoHealth Urgent Care in Connecticut (East Hartford), this page does not provide that location. You might want to search for Hartford HealthCare-GoHealth Urgent Care East Hartford directly to get location, hours, and services.

Clinic Type

Urgent Care

Address

336 N Main St, Ste A West Hartford, CT 06117; 1055 Kennedy Rd, Ste D Windsor, CT 06095

Phone

678-774-7100

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Open 8:00 am - 10:00 pm (for Bishops Corner and Windsor locations mentioned)

Telehealth

Virtual Visits via telemedicine

Emergency Care

Emergency Room (via Hartford HealthCare network)

Services Offered

  • Urgent care
  • Walk-in care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Glastonbury location): 4.6 out of 5 stars (1,131 reviews)
  • Birdeye (Derby location): 4.4 out of 5 stars (633 reviews)
  • Walk-in Clinic Near Me (West Hartford): 3.1 out of 5 stars

Patients praise

  • Staff often praised as kind, caring, and professional
  • Efficient online booking system ('save your spot')
  • Clean and well-organized facilities
  • Helpful and compassionate care for pediatric patients
  • Clear and thorough explanations of diagnoses

Common complaints

  • Reports of long wait times and delays in care
  • Concerns regarding unprofessional or rude staff behavior
  • Issues with communication, including unreturned calls and prescription delays
  • Dissatisfaction with billing processes and refund handling

"The staff at this particular location is phenomenal. I’ve been here a few times for covid situations and they have been nothing but helpful, extremely kind, and informative."

— Birdeye review (Glastonbury)

"This is the most disorganized and terrible walk in clinic I have ever been to. It took me 2.5 hours there to speak with a provider for 90 seconds."

— LocalityBiz review (South Windsor)

"Was charged for two co pays. Refund never went through... I guess it’s my responsibility to do all the leg work since they screwed up."

— LocalityBiz review (Middletown)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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