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About

Concentra now operates Nova Medical Centers. All Nova locations have been rebranded under Concentra. If you’re looking for the East Hartford Urgent Care, it is part of Concentra’s network in Connecticut. For details on services, locations, and hours, visit Concentra.com and locate the East Hartford site within Concentra’s nationwide urgent care availability.

Clinic Type

Urgent Care

Address

701 Main Street, East Hartford, CT 06108

Phone

860.289.5561

Email

privacyoffice@concentra.com

Opening Hours

7 a.m. - 5 p.m. (center hours shown with multiple line breaks in text; stated hours suggest 7am to 5pm; center may be closed on some days), telemedicine available

Telehealth

Yes (Concentra Telemed)

Services Offered

  • Urgent care
  • Occupational health
  • Physical therapy
  • Wellness services
  • Drug screening
  • Physicals
  • Biometric testing
  • Injury treatment
  • Workers' compensation injury treatment
  • Hand surgery (via CAS)
  • Orthopedics (general and specific)
  • Physiatry (via CAS)
  • Telemedicine (Concentra Telemed)
  • Specialist network access (Concentra Advanced Specialists)

Technology & Equipment

  • Concentra Telemed
  • Concentra Advanced Specialists (CAS)

Insurance & Payment

—

Walk-in, Telemedicine payment options mentioned? (not specified)

Languages Spoken

—

FAQs

What services are provided at the East Hartford center?

Occupational and urgent medical care, physical therapy, wellness services; treatments for sprains, broken bones, coughs, colds, flu, etc.

What should I bring to my visit?

Photo ID, Proof of insurance, Medical history information, List of current prescriptions

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8/5 (1,765)
  • Yelp: ~1.6/5 (32)
  • WalkInClinicNearMe: 1.6/5 (N/A)

Patients praise

  • Friendly and competent staff members in some instances
  • Efficient service during early morning hours
  • Helpful medical assistants

Common complaints

  • Long wait times, even with appointments
  • Unprofessional and rude staff behavior
  • Dissatisfaction with bedside manner and communication of medical issues
  • Concerns regarding facility cleanliness

"The wait time was a bit long, but I did arrive at a very busy time in the afternoon... ALL OF THE PEOPLE WHO WORKED THERE WERE AS NICE AS COULD BE!!! The front desk people were swamped, but still managed to be completely organized and very competent at a stressful time of the day."

— Solv Health

"you will lose time of your life coming here regardless your appointment, which doesn't matter, i was seen 2:30 after my appointment, asked to go out to eat"

— Solv Health

"Unprofessional and dirty people there seem very lazy and not in a rush to do anything. I waited there over an hour to get a booster shot..."

— MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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