East St. Louis
Chronic Condition Care • East Saint Louis, IL
Clinic Type
Chronic Condition Care
Address
East St. Louis, IL 62201
Phone
618-274-9105 (Internal/Family Medicine)
Managerbpatrick@sihf.org
Opening Hours
Mon-Fri 8:30 am – 5:00 pm (typical PCMH hours referenced); a.m. office hours listed; see site for exact current hours
Emergency Care
If you have an emergency, call 9-1-1.
Services Offered
Team
Insurance & Payment
—
SmartPay financing, Medicate Pharmacy hours listed, insurance accepted (general)
Financing: SmartPay financing; financial assistance (as referenced)
Languages Spoken
FAQs
What is SIHF Healthcare?
A Patient-Centered Medical Home (PCMH) delivering primary care services.
What are the clinic hours?
Monday through Friday | 8:30am - 5:00pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SeniorAdvice.com: Nathan Health Care Center: 11 reported complaints, 15 total deficiencies (Source: SeniorAdvice.com) (Multiple complaints noted in official reports)
- Tebra (WE CARE Clinic): 5.0/5.0 (59 reviews)
- Better Business Bureau (Southern Illinois Healthcare Foundation): Low volume (1 complaint in 3 years) (1 complaint)
Patients praise
- Appreciation for knowledgeable and respectful individual providers
- Value of comprehensive or one-stop-shop care models
- Positive experiences with specific chronic disease management services
Common complaints
- Difficulty reaching staff or receiving return phone calls
- Long wait times for appointments
- Perceived rudeness or unprofessionalism from administrative and clinical staff
- Issues regarding medical referrals, billing, and insurance processes
- Frustration with management or organization of office operations
"The office seemed as if there was no one in charge, they were unaware that other people there besides themselves, the receptionist was extremely rude chatting with some friend on the phone while I stood there waiting..."
— LocalityBiz (Review of Oak Street Health)"My son is currently in the mental health program at this facility. He has a caseworker who does not return any of my phone calls. She does not know the status of my son..."
— LocalityBiz (Review of Comprehensive Behavioral Health Center)"I love seeing Jewel Radford. She always listen to what I have to say as well as gives the best care."
— Tebra (Review of WE CARE Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- East St. Louis to build community solar farm on hazardous waste site | STLPR — Jun 8, 2026
- East St. Louis had the fewest homicides in 45 years in 2025, Illinois State Police say | NPR Illinois — Mar 3, 2026
- East St. Louis unveils plans for Gateway Arch park expansion — Apr 14, 2026
- East St. Louis consents to Clean Water Act violations | FOX 2 — Apr 14, 2026
- East St. Louis acquires land to expand Gateway Arch National Park — Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More chronic condition care clinics in East Saint Louis
ArchWell Health has expanded to multiple locations in the Midwest, including Milwaukee and Euclid (OH), but there is no evidence in the provided material of ArchWell Health centers specifically in St. Louis East Saint Louis. The highlighted items note centers in Milwaukee (Harambee and Mitchell West) and Euclid, OH, with official Nashville headquarters in Tennessee, and press blurbs from 2026 about openings and expansions. If you’re looking for ArchWell Health centers in St. Louis or East Saint Louis, the supplied content does not confirm six centers there. You may want to check ArchWell Health’s official locations page or a current directory for the most up-to-date St. Louis-area centers.
See all chronic condition care clinics in East Saint Louis →
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other chronic condition care clinics in East Saint Louis, or search the full directory by insurance, ratings, and more.