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Clinic Type

Chronic Condition Care

Address

State Street, East St. Louis, IL

Phone

(618) 310-3392

Email

—

Opening Hours

8am-5pm, Monday to Friday

Telehealth

Available (in-person, phone, or video visit)

Services Offered

  • Primary Care
  • Chronic Condition Care
  • Wellness & Preventive Care
  • Immunizations
  • Laboratory & Testing Services

Insurance & Payment

  • UnitedHealthcare
  • WellCare
  • Original Medicare
  • Medicare Part A
  • Medicare Part B
  • Medigap
  • Medicare Advantage

From extracted extras: UnitedHealthcare and WellCare insurances appear for East St. Louis location.

Medicare, Medicaid, Private pay, Credit/debit cards

Languages Spoken

  • English
  • Spanish (potential multilingual page in links)
  • Spanish (es)

Current Offers

State Street clinic new patient offer

FAQs

What are the hours of operation at the State Street primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Primary Care Selected by AARP (State Street location): 4.74 out of 5 stars (aggregated rating) (119 reviews (Oak Street Health specific site))
  • WebMD Care: 3.5 out of 5 stars (2 reviews (specific provider Donna Avery))

Patients praise

  • Professional and courteous staff interactions
  • Thorough, attentive care from specific providers
  • Clean and welcoming facility environment
  • Short wait times during visits

Common complaints

  • Persistent or excessive phone contact/solicitation
  • Appointment cancellations and scheduling issues
  • Delays in medication/prescription handling
  • Perceived unprofessionalism or lack of responsiveness from staff and providers

"My experience was very professional courteous from all staff. I would recommend it to anyone that’s looking for a primary doctor."

— Jimmie Hughes, LocalityBiz Review

"Donna, was not helpful at all, taken three weeks to receive my prescription she ordered blood work and other test never received a respond. Good luck."

— Patient Review, WebMD Care

"Horrible I have asked that they stop calling me. They call everyday. I am reporting them to the FCC."

— M TH, LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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