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About

DHR Health is a private hospital and health care system based in Edinburg, Texas (founded 1997). It offers comprehensive services across multiple specialties including endocrinology/diabetes care, behavioral health, rehabilitation, women’s health, surgery (orthopedic, bariatric, general, cardiovascular, neurosurgery, urology, gynecology, ENT), gastroenterology, oncology/hemonology, and emergency medicine. The system operates primarily in the United States (21 offices, mainly in Edinburg and McAllen) with a patient portal for admissions and records. Key contact: dhrexperience@dhr-rgv.com; Main phone: +1-956-362-8677. Headquarters: Edinburg, TX.

Clinic Type

Endocrinology

Address

DHR Health Diabetes & Endocrinology Institute (Edinburg)

Phone

956-362-8677

Email

RecruitmentTeam@dhr-rgv.com

Opening Hours

Mon - Fri | 8am - 5pm

Services Offered

  • Diabetes & Endocrinology
  • Endocrinology
  • Diabetes Education
  • Diabetes Medical Nutrition Therapy
  • Gestational Diabetes
  • Insulin Pump Education
  • Adrenal Disorders
  • Parathyroid Disorders
  • Pediatric & Adolescent Endocrinology
  • Polycystic Ovary Syndrome
  • Pubertal Disorders
  • Thyroid Disorders
  • Thyroid Fine Needle Aspiration
  • Thyroid Ultrasound
  • Young Adult Transition Clinic

Technology & Equipment

  • Continuous Glucose Monitoring System
  • Thyroid Ultrasound
  • Thyroid Fine Needle Aspiration
  • Insulin Pump Education

Team

  • Melany Castillo, Endocrinology — MD
  • Mohammed W. Jeraq, Endocrinology — MD
  • Surya Narayan Mulukutla, Endocrinology — MD
  • Juan Diego Palacios, Endocrinology — MD
  • Marcel Twahirwa, Endocrinology — MD

Insurance & Payment

Languages Spoken

  • English
  • Spanish

Current Offers

New patient special or offers

FAQs

What services are offered by the Diabetes & Endocrinology Institute at DHR Health?

A range of endocrinology services including diabetes management, education, nutrition therapy, and specialized endocrine conditions as listed (e.g., thyroid disorders, adrenal disorders, parathyroid disorders, pediatric endocrinology, gestational diabetes, etc.).

What should I bring to my visit?

Bring a photo ID and any relevant medical records or insurance information to your visit.

Is my insurance accepted?

Yes. As part of DHR Health, we accept most major insurance plans. Please contact our office to confirm your specific coverage.

How do I schedule an appointment?

To schedule an appointment, please call 956-362-5650. Our team will help you book the next available visit that fits your schedule.

Do I need a referral from my primary care provider (PCP)?

A referral is not required to be seen in our clinic. However, some insurance plans may require one for coverage. Please check with your insurance provider for details.

Do I need to come fasting to my appointment?

No. Fasting is not required unless you are instructed otherwise. If your visit or testing requires fasting, our staff will let you know in advance.

Awards & Accreditations

  • DHR Health Earns National Recognition for Diabetes Care
  • DHR Health Earns The Joint Commission's Gold Seal of Approval for Diabetes Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (DHR Health Emergency Room): 2.3/5 (152)
  • Birdeye (DHR Health Surgery Institute): 2.5/5 (13)
  • U.S. News & World Report (Overall Hospital): 87% recommendation rate (N/A)

Patients praise

  • High praise for specific endocrinology providers, particularly Dr. Palacios
  • Patients appreciate the professional and knowledgeable care provided in the Diabetes & Endocrinology specialty
  • Positive feedback on patient-centered approaches in the specialty clinic

Common complaints

  • Concerns regarding administrative/billing processes and costs
  • Reports of long wait times for appointments and care
  • Instances of perceived unprofessional staff behavior
  • Accessibility challenges for elderly/disabled patients

"The best place for diabetics. Thank you Dr Diego Palacios! Excellent care. Dr Palacios saw me, quickly assessed the issue based on my history."

DHR Health Physician Profile

"Do NOT come to this ER unless you have a lot of money just lying around... The reason for the 1-star review is the nonsensical bill amount and billing process."

Birdeye Review

"Terrible. It's all about money. They called several times to remind me of the appointment. All the drama to make me wait four hours!"

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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