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About

RGV Endocrine Center is a private medical practice specializing in endocrine disorders, with a focus on diabetes, thyroid conditions, and hormone-related care, including medical weight loss. Based in McAllen, Texas, the practice operates two offices in the Rio Grande Valley area and offers services in endocrinology, diabetes management, thyroid nodules, PCOS, hypothyroidism, adrenal disorders, and related metabolic issues. Key details: - Type: Medical practice (endocrinology and weight loss) - Locations: McAllen, TX (HQ) with a second office in McAllen, TX - Founded: 2018 - Services: Endocrinology, diabetes technology/support, thyroid health, weight management, hormone disorders - Contact: 956-307-3234 / 956-340-4222 - Website: rgvendocrine.com - Notable stats: Monthly visits ~1,611; diverse endocrinology-focused team; small practice (2 employees listed on record) with growth.

Clinic Type

Endocrinology

Address

1900 S Jackson Road, Suite 1, McAllen, TX 78503

Phone

956-340-4222

Email

Opening Hours

Monday–Friday 8:00 am–5:00 pm; Saturday Closed; Sunday Closed

Services Offered

  • Endocrinology
  • Diabetes
  • Thyroid
  • Hormone & Weight Loss
  • Infertility
  • Hair loss treatment
  • PRP injections
  • LightStim red light treatment
  • Fibroblast growth factor treatments
  • Insulin pump management
  • Advanced diabetes management
  • Diabetes management program
  • Weight loss program
  • PCOS
  • Hypothyroidism
  • Cushing’s syndrome
  • Hashimoto’s disease
  • Adrenal disorders
  • Osteoporosis
  • High cholesterol

Technology & Equipment

  • Bridges to Excellence® certification for diabetes management
  • On-site insulin pump clinic
  • Platelet-rich plasma (PRP) injections
  • LightStim® red light treatment
  • Fibroblast growth factor treatments
  • Athenahealth portal

Team

  • Gloria Ortiz, MD, FACE, ECNU, Board Certified in Internal Medicine, Endocrinology, & Obesity Medicine — Endocrinology, Diabetes, Thyroid, Hormone & Weight Loss Specialist

Insurance & Payment

Phone call for coverage questions, Office accepts most major insurance plans

Languages Spoken

  • English
  • Spanish

FAQs

What conditions does RGV Endocrine Center treat?

Endocrine disorders including adrenal disorders, thyroid disease (e.g., Cushing’s syndrome, hypothyroidism, Hashimoto’s disease), high cholesterol, osteoporosis, PCOS, diabetes, and infertility; weight loss support; hair loss treatments.

What are the office hours?

Monday through Friday 8:00 am to 5:00 pm; Saturday and Sunday closed.

Awards & Accreditations

  • Bridges to Excellence® for diabetes management

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Official Website: 4.94/5
  • Birdeye: 4.9/5 (958)
  • Healthgrades: 4.9/5 (19)

Patients praise

  • Professional and caring staff
  • Short wait times
  • Easy appointment availability and telehealth options
  • Comprehensive explanations and patient-focused care

Common complaints

  • Billing and administrative issues
  • Staff incompetence complaints
  • Refusal of service over small balances

"Dr. Ortiz is hands down one of the best doctors I have ever met. She is so kind, did not rush through the appointment, and addressed my questions and concerns."

Official Website Testimonials

"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."

Birdeye Review

"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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