Mental Health Services | El Centro Regional Medical Center
Mental Health • El Centro, CA • Since 1956
About
Summary: El Centro Regional Medical Center (ECRMC) is a nonprofit, acute-care hospital in El Centro, California, serving the Imperial Valley since 1956. It expanded from 34 to 161 beds after a $44 million project and now features a trauma center and rooftop heliport. ECRMC offers extensive outpatient services across its centers in El Centro and Calexico, including Wound Healing, Outpatient Oncology/Hematology/Infusion, and Outpatient Medical Imaging. The organization emphasizes community-based care with a focus on high-quality, comprehensive medical services and a patient-friendly, family-oriented approach. For mental health services, while not explicitly listed in the highlights, ECRMC’s outpatient and specialty centers often integrate behavioral health referrals and may coordinate with affiliated providers in the Imperial Valley. Contact: marketing@ecrmc.org or 760-339-7100.
Clinic Type
Mental Health (multi-location group)
Address
Calexico Outpatient Center, 495 Birch Street, Calexico, CA 92231; El Centro Outpatient Clinic, 385 W. Main St., El Centro, CA 92243
Phone
(760) 482-5000
Linda.gonzaba@ecrmc.org
Opening Hours
Calexico Outpatient Center: Monday - Friday 8:00 am - 5:00 pm; El Centro Outpatient Clinic: Monday - Friday 8:00 am - 5:00 pm
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Access MyECRMC Patient Portal; Psychiatric Assessment; Individual Counseling and Psychotherapy; Case Management Services; Medication Support; Referrals & Assistance to Secure Community Resources.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 55% Patient Experience Rating (12% lower than national average)
- promallu.com (Toprated Business): 9/5 (77 patients)
Patients praise
- Staff reported as professional and efficient
- Dedication to service and treatment satisfaction expressed in some reviews
Common complaints
- Low patient experience rating versus national average
- Complaints about emergency room staff being rude/negative
- Long wait times (approx. 4–6 hours) and perceived stress/outdated processes
- Only modest cleanliness feedback (bathroom cleaning) mentioned negatively
"“Staff and doctor were professional and efficient.”"
— Healthgrades hospital review snippet"“Emergency room staff is so rude… Wait time is approx 4-6hrs… Do not recommend…”"
— promallu.com review snippetSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- RE-BID / COUNTY OF IMPERIAL IMPERIAL BEHAVIORAL HEALTH SERVICES (BHS) EL CENTRO MENTAL HEALTH TRIAGE AND ENGAGEMENT SERVICES EXPANSION LOCATED AT 202 N. 8TH STREET, EL CENTRO, CA 92243 COUNTY PROJECT NO. SR6309BH (BHCIP-B4 236) - Imperial County Department of Public Works — Jun 24, 2026
- County approves $22 million plan for behavioral health expansion in Brawley | News | thedesertreview.com — Feb 12, 2026
- ICBHS: Reducing stigma around mental health for young adults | News | ivpressonline.com — Jul 23, 2025
- ICBHS Earns Psychiatry Residency Accreditation with UC San Diego - Imperial County — Jul 15, 2025
- ECRMC receives $11 million California Distressed Hospital grant - KYMA — May 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
More mental health clinics in El Centro
Summary: Jackson House is a private residential mental health treatment center that operates a 15-bed crisis and treatment program for adults 18+. It provides 24/7 nursing, individual and group therapy, medication management, peer support, case management, discharge coordination, community linkage, and a 60-day aftercare program. The organization emphasizes recovery-focused care and supports individuals with mental health conditions and co-occurring challenges. Jackson House has a presence in Southern California with an office in El Centro, CA, and other California locations, operating since 2017 and headquartered in La Mesa, CA. Website: jacksonhousecares.com. If you’re specifically seeking services in El Centro, this location is part of their California network.
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