Behavioral Health | Greater Family Health
Behavioral Health • Elgin, IL • Since 1998 • Elgin and McHenry areas locations
About
Summary: Behavioral Health services are a key part of Greater Family Health (GFH), a nonprofit health care provider headquartered in Elgin, IL. GFH offers comprehensive behavioral health programs alongside primary, pediatric, adult medical, dental, and case-management services. The organization emphasizes a patient-centered approach that addresses physical, emotional, and financial needs, with resources to reduce access barriers such as translation services and care coordination. GFH operates 11 offices across Illinois and is led by a team of professionals committed to affordable, respectful care. Recent staffing note: the Behavioral Health Director (MSW Danielle Kiel) departed in March 2026. For behavioral health specifics (tutters, programs, eligibility, and how to access), contact GFH at info@greaterfamilyhealth.org or 844-599-3700.
Clinic Type
Behavioral Health
Address
373 Summit St, Elgin, Illinois 60120, US
Phone
844-599-3700
info@GreaterFamilyHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available to all patients through Virtual Visits
Services Offered
Insurance & Payment
We accept a variety of insurance plans to make sure your visit is affordable. Patients without insurance are also accepted. Click here for a list of insurances we accept and more information about our sliding fee discount.
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Greater Family Health Internal Surveys: 90%-94% satisfaction rate in January 2026 internal surveys
- Third-party platforms (e.g., Yelp, Yahoo, FindRecoveryCenter): Mixed ratings across public platforms (Over 1,500 reviews aggregated on Yahoo/third-party sites)
Patients praise
- High satisfaction rates reported in internal patient surveys (consistently above 90%)
- Compassionate and attentive care from many medical providers and nursing staff
- Accessible and helpful care for many patients including behavioral health services
- Efficient check-in processes for some patients
Common complaints
- Inconsistent or rude administrative/front desk staff professionalism
- Strict attendance/cancellation policies leading to patient frustration
- Occasional challenges with appointment scheduling, wait times, and communication delays
- Mixed experiences regarding provider turnover and quality of care
"Being able to [have] my psych monthly."
— Greater Family Health Internal Patient Satisfaction Survey (Jan 2026)"Staff is rude they sit around on their phones and they're unprofessional."
— FindRecoveryCenter Review"Many reviewers praise the welcoming atmosphere created by front desk personnel, nurses, and doctors, which helps ease patient anxiety."
— Wheree Review Summary (July 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Greater Family Health Celebrates Opening of 12th Health Center in Des Plaines | Greater Family Health — Sep 18, 2025
- Palatine Expansion | Greater Family Health — Apr 30, 2026
- Mental Health Practice – Luna Behavioral Health Center – Psychologists Index — Jun 22, 2026
- Greater Family Health Expands Access to Quality Care with New Health Center in Des Plaines, IL | Des Plaines, IL Patch — Jul 18, 2025
- Elgin event to remember those lost to overdose, suicide — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Elgin
Ecker Center for Behavioral Health is a nonprofit mental health care provider based in Elgin, Illinois. Founded in 1955, it offers a full range of behavioral health services, including 24/7 crisis services, clinical treatment programs, atod (substance use) services, prevention, education, intervention, primary care, and pharmacy, along with intake/assessments and insurance/billing support. The center operates four office locations in and around Elgin, with its headquarters at 1845 Grandstand Place, Elgin, IL 60123. It employs about 85 staff and reported approximately $8.8 million in annual revenue. Mission: to enhance well-being through accessible, comprehensive, quality behavioral health care. Contact: main phone options include (888) 325-3750 and (847) 695-0484.
Summary: - The Office of Rehabilitation is a government agency within the Illinois Department of Human Services (DHS), specifically the Division of Rehabilitation Services (DRS). - Mission: Help individuals with disabilities achieve full community participation through employment, education, and independent living opportunities; works with individuals and families to make informed choices. - Location: Headquartered in Belleville, Illinois. - Relationship to user query: The Elgin Mental Health Center is not directly described on this page. The Office of Rehabilitation focuses on rehabilitation services and employment/independent living supports rather than detailing individual facilities like Elgin Mental Health Center. If you’re looking for information specifically about IDHS: Elgin Mental Health Center, this page provides context about the state’s rehabilitation services and how DRS partners with people with disabilities, but you may need to navigate to the DHS/DHS Elgin location pages or the Elgin Mental Health Center site for facility-specific details.
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