IDHS: Elgin Mental Health Center - Dhs.state.il.us
Behavioral Health • Elgin, IL
About
Summary: - The Office of Rehabilitation is a government agency within the Illinois Department of Human Services (DHS), specifically the Division of Rehabilitation Services (DRS). - Mission: Help individuals with disabilities achieve full community participation through employment, education, and independent living opportunities; works with individuals and families to make informed choices. - Location: Headquartered in Belleville, Illinois. - Relationship to user query: The Elgin Mental Health Center is not directly described on this page. The Office of Rehabilitation focuses on rehabilitation services and employment/independent living supports rather than detailing individual facilities like Elgin Mental Health Center. If you’re looking for information specifically about IDHS: Elgin Mental Health Center, this page provides context about the state’s rehabilitation services and how DRS partners with people with disabilities, but you may need to navigate to the DHS/DHS Elgin location pages or the Elgin Mental Health Center site for facility-specific details.
Clinic Type
Behavioral Health
Address
750 South State Street, Elgin, IL 60123
Phone
8479316001
rachel.otwell@illinois.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: negative
- Google (via Nursa): 1.8 out of 5 stars (51 reviews)
- allnurses.com: 1 out of 100 (NurseScore) (N/A)
- WebMD: 0 out of 1 positive (patient poll) (1 response)
Patients praise
- some anecdotal reports mention positive experiences with diagnostic services and follow-through
Common complaints
- reports of inadequate doctor-patient interaction and engagement
- insufficient patient activities and programs
- serious safety, boundary, and conduct allegations regarding staff-patient relationships
- complaints regarding quality of care and humane treatment standards
- low external ratings and negative public perception regarding nursing care and facility environment
"Patients don't see a doctor frequently and there aren't many activities to participate in. Patients are expected to take their medications and ..."
— Facebook group discussion"I was taken advantage of in a sexually abusive way."
— ABC7 Chicago report on former patient's lawsuit against staff memberSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Project of the Year Feature: New Construction – Suburbs (Above $20M) – CISCO || Construction Industry Services Corporation — Jan 5, 2026
- DBHR EMHC Lighting Project — Apr 3, 2026
- Ability Chicago Info Blog : State of Illinois Departments Partner to Improve Care for Mentally Ill Offenders — Jun 14, 2026
- REFUSING PSYCHIATRY: Press Release — Jun 7, 2026
- People with mental illness are stuck in Illinois jails awaiting treatment. A task force seeks solutions - IPM Newsroom — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Elgin
Ecker Center for Behavioral Health is a nonprofit mental health care provider based in Elgin, Illinois. Founded in 1955, it offers a full range of behavioral health services, including 24/7 crisis services, clinical treatment programs, atod (substance use) services, prevention, education, intervention, primary care, and pharmacy, along with intake/assessments and insurance/billing support. The center operates four office locations in and around Elgin, with its headquarters at 1845 Grandstand Place, Elgin, IL 60123. It employs about 85 staff and reported approximately $8.8 million in annual revenue. Mission: to enhance well-being through accessible, comprehensive, quality behavioral health care. Contact: main phone options include (888) 325-3750 and (847) 695-0484.
Summary: Behavioral Health services are a key part of Greater Family Health (GFH), a nonprofit health care provider headquartered in Elgin, IL. GFH offers comprehensive behavioral health programs alongside primary, pediatric, adult medical, dental, and case-management services. The organization emphasizes a patient-centered approach that addresses physical, emotional, and financial needs, with resources to reduce access barriers such as translation services and care coordination. GFH operates 11 offices across Illinois and is led by a team of professionals committed to affordable, respectful care. Recent staffing note: the Behavioral Health Director (MSW Danielle Kiel) departed in March 2026. For behavioral health specifics (tutters, programs, eligibility, and how to access), contact GFH at info@greaterfamilyhealth.org or 844-599-3700.
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