Greater Family Health - Quality Health Care at Affordable Prices
Family Medicine • Elgin, IL • Since 1998 • 12 locations
About
Greater Family Health is a nonprofit health system founded in 1998 and headquartered in Elgin, Illinois, offering high-quality, affordable primary and preventive care across 11 locations in Illinois. They emphasize a comfortable, inclusive, and personal approach, taking time to address physical, emotional, and financial needs. Services span women’s health, pediatrics, senior health, dental, and behavioral health, with additional patient resources such as translation, benefits enrollment, discounted medications, transportation help, and case management. They operate as a nonprofit with about 96 staff (plus growth) and focus on removing barriers to care while delivering respectful, comprehensive care at accessible prices. Contact: info@greaterfamilyhealth.org. Phone: 844-599-3700.
Clinic Type
Family Medicine (multi-location group)
Address
Now in Des Plaines, IL (12 Greater Family Health locations noted)
Phone
844-599-3700
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Most Insurance, Medicare, Medicaid & Self-Pay Options Available
Cash, Credit/Debit, Self-Pay, Most Insurance, Medicare, Medicaid, Self-Pay Options
Languages Spoken
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FAQs
What services are available at Greater Family Health?
Care to chronic disease management, coordinated, patient-centered care in a comfortable, welcoming environment.
Do you offer walk-ins or after-hours appointments?
Walk-Ins, After Hours, Saturday & Same-Day Appointments Available.
Do you accept insurance?
Most Insurance, Medicare, Medicaid & Self-Pay Options Available.
Where are your locations?
Now in Des Plaines, IL, with 12 locations near work, home, and school.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye: 3.7 out of 5 stars (1,076 reviews)
- Greater Family Health internal surveys: 93% average satisfaction rate (internal survey data) (varies by reporting period)
Patients praise
- many patients appreciate the compassionate, helpful, and professional care from specific providers
- frequent mention of fast appointment times and quick turn-around in some contexts
- availability of same-day appointments and weekend hours
- positive experiences with addiction and behavioral health services
Common complaints
- reports of unprofessional or rude staff members
- complaints about slow responsiveness regarding medication refills
- issues with strict appointment arrival times and being turned away for minor delays
- perceived assembly-line style of service in some interactions
"Have been coming here for many years and the staff is phenomenal! Very caring and understanding always listening and working with you to find appropriate treatment."
— Find Recovery Center review"Do not come here if you need refills of medications on time. After 1st appt, doctor - Elizabeth - has not responded for 2 weeks and I'm out of medication."
— Birdeye review"Pop you in and out like an assembly line, but no sense of ..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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