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About

Advocate Sherman Hospital in Elgin, IL is a nonprofit hospital and part of Advocate Health Care, Illinois’ largest fully integrated health system. Key details: - Location: 1425 N Randall Rd, Elgin, IL 60123 (HQ); second office at 934 Center St, Elgin, IL 60120. - Focus: Comprehensive medical services with emphasis on primary care, cancer care, heart and vascular care, orthopedics, women’s health, gastroenterology, neuroscience, and general medicine. - Size & scope: About 216 employees; annual revenue around $21.3 million. - History: Serving Chicago’s northwest suburbs since 1888; part of a large regional network (Advocate Health Care). - Contact: Phone 1-847-742-9800. If you’re specifically looking for primary care in Elgin, Advocate Sherman Hospital offers primary care services within the hospital system and operates out of its Elgin locations.

Clinic Type

Family Medicine

Address

Elgin, IL

Phone

18003238622

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine

Insurance & Payment

Languages Spoken

Pricing

  • Hospital pricing information
  • Price transparency

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.7 out of 5 stars (122 reviews (Advocate Sherman Hospital))
  • Solv: 5.0 out of 5 stars (3 reviews (Advocate Sherman Outpatient Center))
  • Birdeye: 2.4 out of 5 stars (17 reviews (Advocate Medical Group Primary Care))

Patients praise

  • Praise for individual physicians and medical providers for being knowledgeable, compassionate, and professional
  • Friendly and welcoming staff in certain interactions, particularly during evening hours or specific clinic visits
  • Efficient and organized care noted by some patients in urgent care or specific outpatient settings

Common complaints

  • Concerns regarding rude, unprofessional, or uncooperative behavior from front desk and administrative staff
  • Reports of long wait times for appointments and while in the waiting room
  • Complaints about billing practices and surprise charges for services deemed separate from routine physicals

"The 3 female receptionists are the worst and most unprofessional people in healthcare. They are rude, snarky, uncooperative and all around unpleasant to deal with."

Birdeye (Advocate Medical Group Primary Care)

"Dr. Kayode is very kind and shows she cares for and respects her patients. I have felt more respected as a person and not just a list of medical issues with her than any other doctor."

Healthgrades (Advocate Medical Group)

"Advocate found a way to charge us for two visits, one for the physical, and one for a 'medical visit' because they asked about our health and prescribed medications for allergies."

Healthgrades (Advocate Medical Group)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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