IDHS: Elgin Mental Health Center - Dhs.state.il.us
Mental Health • Elgin, IL
About
Summary: - The Office of Rehabilitation is a government agency within the Illinois Department of Human Services (DHS), specifically the Division of Rehabilitation Services (DRS). - Mission: Help individuals with disabilities achieve full community participation through employment, education, and independent living opportunities; works with individuals and families to make informed choices. - Location: Headquartered in Belleville, Illinois. - Relationship to user query: The Elgin Mental Health Center is not directly described on this page. The Office of Rehabilitation focuses on rehabilitation services and employment/independent living supports rather than detailing individual facilities like Elgin Mental Health Center. If you’re looking for information specifically about IDHS: Elgin Mental Health Center, this page provides context about the state’s rehabilitation services and how DRS partners with people with disabilities, but you may need to navigate to the DHS/DHS Elgin location pages or the Elgin Mental Health Center site for facility-specific details.
Clinic Type
Mental Health
Address
750 South State Street, Elgin, IL 60123
Phone
8479316001
rachel.otwell@illinois.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What is the address of Elgin Mental Health Center?
750 South State Street Elgin, IL 60123
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Not specified in provided snippet (review highlights include severe negative experiences)
- Birdeye/Google (via Birdeye page) for “Hartman Edith D MD” at Elgin Mental Health Center: 1.0 star (1 review)
Patients praise
- Facility described by IDHS materials as state-operated and focused on hope/healing and treatment for restoration of the people served
- 6,1
- Treatment described as conforming to standards and certified/accredited (IDHS brochure claims Joint Commission accreditation and CMS certification)
Common complaints
- Alleged rights/complaints issues involving restricting access to medical records and sending records to a proxy
- Alleged inappropriate emergency injections as retaliation for complaints (per investigation description)
- Alleged disclosure of confidential medical information without consent
- Alleged failures related to use of a confidential mailing address (substantiated)
- Patient/relative reviews describing neglect, abuse/withholding, and rude treatment
- General “mixed picture” in third-party review summary including lack of empathy/compassion, dismissive attitudes, neglect, and inadequate treatment
"“Worst place ever! They refuse to let me see my loved one. The employees are so rude to patients and residents.”"
— Birdeye page quoting a Google review snippet (Lara Alabi, 2 years ago)"“The Provider restricted the recipient’s right to view their medical record and to have the record sent to his designated medical proxy.”"
— Illinois Government Accountability Commission (GAC) report 22-100-9017 (Final Report)"“On June 7, 2022 the North Suburban Regional Human Rights Authority opened an investigation of possible rights violations regarding care for a recipient of services at Elgin Mental Health Center.”"
— Illinois Government Accountability Commission (GAC) report 22-100-9017 (Final Report)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Project of the Year Feature: New Construction – Suburbs (Above $20M) – CISCO || Construction Industry Services Corporation — Jan 5, 2026
- DBHR EMHC Lighting Project — Apr 3, 2026
- Ability Chicago Info Blog : State of Illinois Departments Partner to Improve Care for Mentally Ill Offenders — Jun 14, 2026
- REFUSING PSYCHIATRY: Press Release — Jun 7, 2026
- People with mental illness are stuck in Illinois jails awaiting treatment. A task force seeks solutions - IPM Newsroom — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Elgin
Advanced Psychiatry of Elgin is a private mental health care practice based in Elgin, Illinois, offering comprehensive psychiatric services for children, adolescents, and adults. Key offerings include psychiatric evaluations, medication management, individual and group therapy, telepsychiatry, and participation in clinical research trials. The practice operates from three offices (all at 2130 Point Blvd, Elgin, IL 60123) and employs about 13 staff, with annual revenue around $7.8 million. Services span general, child, and adolescent psychiatry, plus therapy and treatment planning. Contact: (847) 783-0307.
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