Other Social Service Information | City of Elgin, Illinois
Mental Health • Elgin, IL
Clinic Type
Mental Health
Address
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Phone
847-289-2700
joann.stingley@elginil.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Housing Authority of the City of Elgin: 4.3 out of 5 (Based on customer reviews via Trustindex.io)
Patients praise
- Staff acknowledged as helpful, understanding, and professional in specific instances
- Effective assistance provided for urgent housing and voucher-related matters when contact was successfully established
Common complaints
- Difficulty reaching staff via phone or receiving call-backs
- Complaints regarding unprofessional, rude, or unhelpful staff behavior
- Systemic issues regarding access to medical records and administration of emergency medication in mental health facilities
- Frustration with application processes and lack of communication regarding document status
"Livia Cruz-Ramos was fantastic today... She was very patient and understanding. I really appreciated the assistance. Great job!"
— Housing Authority of the City of Elgin reviews"I’ve been calling for 2 months now left multiple voicemails and I still have not received a call back or let alone get anybody to answer my call!"
— Housing Authority of the City of Elgin reviews"Every staff member there is rude and just has the worst and most disgusting ass attitude."
— Lutheran Social Services of Illinois reviews on YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Immigration Enforcement, Your Rights and Resources - City of Elgin — Nov 20, 2025
- Community Crisis Center | Elgin Township | Kane County Illinois — Feb 18, 2026
- transportation programs in Elgin, il - FindHelp.org — Jul 1, 2026
- City of Elgin — Jul 9, 2026
- Elgin panel endorses plan for Wayside Cross, PADS to expand services for homeless — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Elgin
Advanced Psychiatry of Elgin is a private mental health care practice based in Elgin, Illinois, offering comprehensive psychiatric services for children, adolescents, and adults. Key offerings include psychiatric evaluations, medication management, individual and group therapy, telepsychiatry, and participation in clinical research trials. The practice operates from three offices (all at 2130 Point Blvd, Elgin, IL 60123) and employs about 13 staff, with annual revenue around $7.8 million. Services span general, child, and adolescent psychiatry, plus therapy and treatment planning. Contact: (847) 783-0307.
Summary: - The Office of Rehabilitation is a government agency within the Illinois Department of Human Services (DHS), specifically the Division of Rehabilitation Services (DRS). - Mission: Help individuals with disabilities achieve full community participation through employment, education, and independent living opportunities; works with individuals and families to make informed choices. - Location: Headquartered in Belleville, Illinois. - Relationship to user query: The Elgin Mental Health Center is not directly described on this page. The Office of Rehabilitation focuses on rehabilitation services and employment/independent living supports rather than detailing individual facilities like Elgin Mental Health Center. If you’re looking for information specifically about IDHS: Elgin Mental Health Center, this page provides context about the state’s rehabilitation services and how DRS partners with people with disabilities, but you may need to navigate to the DHS/DHS Elgin location pages or the Elgin Mental Health Center site for facility-specific details.
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