Behavioral Health | Trinitas Regional Medical Center | Elizabeth NJ
Mental Health • Elizabeth, NJ • 1 campus on Williamson Street; Elizabeth, NJ; also Williamson Street Campus and Cranford addresses referenced locations
Clinic Type
Mental Health
Address
225 Williamson St, Elizabeth, NJ 07202 USA
Phone
908-351-6684 (24-Hour Crisis Hotline)
edith.thomas@rwjbh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-Hour Crisis Hotline 908-351-6684
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the adult ambulatory services and programs?
Adult Ambulatory Services and Programs including 24-Hour Crisis Hotline, Psychiatric Emergency/Mobile Outreach, Acute Partial Hospital, CARES, Dual-Diagnosis Inpatient Unit, Integrated Service Delivery Team, and more.
What child/adolescent psychiatric services are offered?
Adolescent Substance Abuse Program and related school-based services; Lambert's Mill Academy, New Point Specialty, and others.
What services are available under HIV Services?
HIV Services including CARE/Employee Assistance Program, HIV Early Intervention Program, Counseling and Testing Center, PrEP Counselor.
What is the address for Trinitas Psychiatric Associates?
300 North Ave., Cranford, NJ.
What are some specialized programs in adult psychiatry?
Partial Hospital, Intensive Outpatient and Outpatient, Women's Addiction Services, Geropsychiatry, Dialectical Behavior Therapy, Electroconvulsive Therapy, Prolonged Exposure Therapy for PTSD.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- PissedConsumer, Healthgrades, Beaming Health, Yelp, and Google reviews (referenced via third-party aggregators): Generally low, often ranging between 1.6 and 2.4 stars on various third-party consumer sites (Multiple hundreds of aggregate reviews across platforms, with specific datasets ranging from dozens to over 100 per site)
Patients praise
- some patients highlight compassionate, thorough individual providers
- integrated care approach praised in institutional messaging and some patient stories
- effectiveness of specific treatments like electroconvulsive therapy (ECT) reported in patient success stories
- reports of some staff members going out of their way to provide care
Common complaints
- reports of rude, unprofessional, or dismissive staff attitude
- complaints regarding long wait times and disorganized administration
- concerns about the quality of care and patient safety in inpatient units
- criticism of facility environment (e.g., cleanliness, comfort, "zoo-like" atmosphere)
- reports of difficulties with insurance, billing, and communication with departments
"90 percent of the staff treat patients like animals. The ignore you or give you the same excuses: it’s a shift change, not my job... Everything you do is breaking the rules but they never give you a list of rules."
— Online consumer review platform (LocalityBiz)"The program made so much difference... I worked with a psychologist and was able to talk and explain what I was going through."
— Institutional patient story (Edge Magazine/RWJBH)"Trinitas Hospital in NJ has crowded psychiatric waiting rooms, a zoo-like smell, $100+ visits, about 20 patients per doctor, and phones unanswered."
— Online consumer review platform (PissedConsumer)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Trinitas Regional Medic…, Elizabethport #2 | NJ Addiction Centers — Apr 21, 2026
- Trinitas Regional Medical Center - HFNJ Grants in Action — Mar 2, 2026
- Jodi Traina — Jun 26, 2026
- You’ve met the street team of ‘The Pitt.’ This N.J. city is getting its own. - nj.com — May 23, 2026
- RWJBarnabas Health launches N.J.’s first street medicine program to serve homeless | ROI-NJ — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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