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Positive Reset Elizabeth: Positive Reset Mental Health Clinic

Mental Health • Elizabeth, NJ

About

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Clinic Type

Mental Health

Address

Elizabeth, New Jersey

Phone

9083446565

Email

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Opening Hours

Mon-Thu: 9 am to 8 pm Fri-Sat: 9 am to 6 pm

Website

https://www.positivereset-elizabeth.com/

Services Offered

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Insurance & Payment

Medicaid
Medicare
Commercial Insurance Plans

We Accept Medicaid, Medicare and Commercial Insurance Plans

Languages Spoken

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FAQs

What are the clinic hours?

Mon-Thu: 9 am to 8 pm; Fri-Sat: 9 am to 6 pm (by appointment only)

Where is Positive Reset Elizabeth located?

315 Elmora Ave, Lower Level, Elizabeth, NJ 07208

What insurance plans are accepted?

We Accept Medicaid, Medicare and Commercial Insurance Plans

How can I contact the clinic?

Phone: 908-344-6565 (phone number provided). Email: not listed.

Awards & Accreditations

SBA Franchise Directory inclusion

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

TherapyDB (Positive Reset Elizabeth): 4.8 out of 5 stars (41 verified reviews)
Birdeye (Positive Reset Mental Health Clinic general brand): 2.5 out of 5 stars (200 reviews)

Patients praise

Effective therapeutic outcomes and clinical progress for some long-term patients
Appreciation for specific counselors and nursing staff
Proactive appointment reminders and organizational communication mentioned by satisfied clients

Common complaints

Inconsistent administrative policies and communication between staff, therapists, and psychiatrists
Reports of rude, condescending, or unprofessional conduct by management and front desk staff
Allegations of fraudulent billing practices regarding non-clinician intake appointments
Issues with medication refills and lack of follow-through from supervisory staff

"The staff; starting with the manager Maribel is rude, condescending, and unprofessional... The policies are inconsistent. The front desk provides completely different information than the therapist and the therapist provides different information from the psychiatrist."

— Birdeye review for Positive Reset Mental Health Clinic

"I have been a patient there for 3 years and I am very pleased with the out come I have come a long way not only do I have a awesome counselor I have awesome RN I am extremely pleased to be a patient there... the staff and the owners and the management staff is out standing"

— Birdeye review for Positive Reset Mental Health Clinic

"This business is using fraudulent practices by billing insurance companies for an intake appointment with a NON-clinician (administrative worker)."

— BBB complaint regarding Positive Reset Mental Health Clinic Eatontown

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].