Mountain Family Medicine
Internal Medicine • Elizabethton, TN
Clinic Type
Internal Medicine
Address
—
Phone
4235436660
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Current Offers
New Patients
What Patients Say
Overall sentiment across review platforms: mixed
- top-rated.online (Google Maps rating shown on page): 2.5 ((source shows 89415 reviews; appears to be Google Maps review count))
- Vitals (Dr. Daniel J. Paul, MD – appears associated with Elizabethton family physician, not clearly the same as the clinic’s overall ratings): 3.8 (31 ratings)
- WebMD (Dr. Andrew Brown, MD – associated physician in Elizabethton, not clearly the clinic’s overall ratings): 5.0 (7 ratings)
Patients praise
- Presence of staff/providers described as board-certified and compassionate (self-description of the practice)
Common complaints
- Poor communication / phone not answered and callbacks not returned
- Long wait times / appointments running late
- Refill requests unanswered leading to delayed medication
- Office sometimes closed without notifying patients
- Privacy/unprofessional conduct concerns (nurses discussing other patients during appointment)
"“Possibly the worst Dr office I've ever been to. Communication is non existent. I've had to call over and over again just to get someone on the phone. Phone calls go unreturned.”"
— localitybiz.com review excerpt under Mountain Family Medicine (Elizabethton, TN)"“When the pharmacy sends refill requests those go unanswered as well having left me without my medication on multiple occasions for weeks.”"
— localitybiz.com review excerpt under Mountain Family Medicine (Elizabethton, TN)"“More than one occasion I've shown up for my appointment and the office is closed due to the drs going to another surgery spa and not notifying the patient (me) that they needed to reschedule.”"
— localitybiz.com review excerpt under Mountain Family Medicine (Elizabethton, TN)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sheryl D. Pack, MD | Ballad Health — Sep 9, 2025
- Bobby Reynolds, FNP, Elizabethton, TN - Tebra — Sep 4, 2025
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
- SOFHA working with physicians to "ensure continuity of care" — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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