Family Medicine Clinic – Elizabethton on West Elk - Ballad Health
Primary Care • Elizabethton, TN • 1 location in Elizabethton, TN locations
Clinic Type
Primary Care
Address
Elizabethton, TN (West Elk Ave area)
Phone
(423) 542-7420
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual urgent care and online quick care)
Emergency Care
Urgent care available (virtual urgent care)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not explicitly listed; accepts most major insurance providers (per page)
bill payment online, MyChart (online portal)
Languages Spoken
FAQs
Do you offer online scheduling?
Yes, online scheduling is available for both existing and new patients.
How can I schedule an appointment?
Call (423) 542-7420 or book online.
Do you accept my insurance?
Ballad Health Medical Associates Family Medicine accepts most major insurance providers. To confirm if we accept your insurance, please call us at (423) 542‑7420.
What if I need care after hours or during the weekend?
If you require care when our office is closed, you can go to the nearest urgent care or utilize our virtual urgent care clinic. For virtual visits, you can choose between a quick screening or a video visit with a provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, WebMD, Healthgrades (aggregated at provider level rather than clinic-wide): Range of individual provider ratings (e.g., 2.6 to 4.6 on Vitals) (27 (for one specific provider))
Patients praise
- Providers are described as caring and patient
- Short wait times reported by some patients
- Effective communication and thorough explanations
Common complaints
- Some individual provider ratings are low
"She is always caring and patient and allows enough time to discuss all her needs without feeling rushed. We rarely have a long wait and are on our way home usually in an hour or less."
— Healthgrades review for a provider at the clinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Elizabethton
Summary: Fast Pace Health operates urgent care clinics across multiple states, offering walk-in access without appointments, with extended hours and seven-day availability. The network accepts most insurance, Medicaid, and Medicare, and provides on-site labs and X-ray, along with a range of treatments for common illnesses and injuries. Fast Pace emphasizes a patient-first approach and aims for affordable care, with clinics in Tennessee, Kentucky, Louisiana, Mississippi, Indiana, Alabama, Arkansas, and North Carolina. For Elizabethton, TN specifically, Fast Pace Health provides urgent care services comparable to their other locations, with potential near-term facility openings or operations in the broader Tennessee region. Contact options include several local phone lines and a general customer service email.
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