Mountain Family Medicine
Primary Care • Elizabethton, TN
Clinic Type
Primary Care
Address
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Phone
4235436660; tel:4235435133
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (25 reviews)
Patients praise
- Some individual providers are described as caring and good listeners
- Some patients report thorough care from specific doctors
Common complaints
- Difficulty reaching the office by phone
- Long wait times in the office for scheduled appointments
- Unresponsive or unhelpful administrative and support staff
- Concerns regarding patient privacy and professionalism
- Reports of misdiagnosis or perceived lack of care/compassion
- Issues with follow-ups and reporting test results
"Possibly the worst Dr office I've ever been to. Communication is non existent... Phone calls go unreturned. When the pharmacy sends refill requests those go unanswered as well... I've been there multiple times where the wait is extremely over the appointment time."
— LocalityBiz review of Mountain Family Medicine"In my opinion Dr. Johson is the most uncaring doctor i have ever in my life been to. She has no compassion for her patients. To let someone suffer is just terrible"
— Vitals review of Dr. Megan D. Johnson"Dr. Pack is a great doctor in every way!! She listens and cares! Also very thorough in identifying and diagnosing problems! You never have to wait in the waiting room over 10 minutes from your appointment time max!"
— Vitals review of Dr. Sheryl D. PackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
- SOFHA working with physicians to "ensure continuity of care" — Sep 30, 2025
- Mountain Region Family Medicine – Colonial Heights to relocate | Johnson City Press — Sep 29, 2025
- BlueCross Medicare Advantage Quality Program Recognizes Primary Care Physicians for Superior Patient Care Outcomes - BCBST News Center — Apr 1, 2026
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Elizabethton
Summary: Fast Pace Health operates urgent care clinics across multiple states, offering walk-in access without appointments, with extended hours and seven-day availability. The network accepts most insurance, Medicaid, and Medicare, and provides on-site labs and X-ray, along with a range of treatments for common illnesses and injuries. Fast Pace emphasizes a patient-first approach and aims for affordable care, with clinics in Tennessee, Kentucky, Louisiana, Mississippi, Indiana, Alabama, Arkansas, and North Carolina. For Elizabethton, TN specifically, Fast Pace Health provides urgent care services comparable to their other locations, with potential near-term facility openings or operations in the broader Tennessee region. Contact options include several local phone lines and a general customer service email.
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