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About

Frontier Health is a nonprofit mental health and substance use treatment provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. Key details: - Services: crisis response, mental health, substance use (including co-occurring disorders), intellectual/developmental disabilities, vocational and recovery services, and related supports (e.g., services for deaf/hard of hearing, domestic violence victims, youth in crisis, foster care/adoption). - Size and scope: about 267 employees (typical YoY growth noted), ~19.5M annual revenue; 1,005 employees reported in a broader FY reference; 48,862 individuals served across a 12,000-square-mile area in FY 2014-15. - Headquarters and reach: headquartered in Gray, TN; operates 4 offices in the U.S. with locations including Gray/Johnson City and Kingsport, TN. - Contact: fhinfo@frontierhealth.org; main phone 1-423-467-3600. If you’re specifically looking for the Charlotte Taylor Center in Elizabethton: Frontier Health operates multiple facilities in the region, including centers in Gray, Johnson City, and Kingsport. The Elizabethton/Charlotte Taylor Center is not explicitly listed among the four U.S. offices provided; you may want to contact Frontier Health directly for the exact address and services at the Elizabethton location.

Clinic Type

Psychiatry

Address

426 East G. St. Elizabethton, TN 37643

Phone

+14235475950

Email

fhinfo@frontierhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient mental health
  • substance abuse
  • co-occurring programs
  • Case management
  • home/community-based services

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • rehab.com: 2.89/5 (36 reviews)
  • Birdeye: 3.0/5 (46 reviews (Birdeye aggregate))
  • Addiction Resource: 9.4/10 (Not explicitly specified)

Patients praise

  • Offers comprehensive outpatient services including mental health and substance abuse treatment
  • Provides community education programs and support for families
  • Focuses on co-occurring disorders and long-term recovery support

Common complaints

  • Mixed patient experiences regarding care and service quality
  • General dissatisfaction reflected in lower aggregate ratings

"The building also stands out because it is dedicated to educating parents and helping families for free as part of its community service."

Addiction Resource

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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