Outpatient Behavioral Health in Elizabethton, TN | Ballad Health
Psychiatry • Elizabethton, TN • 1 (Elizabethton, TN; department of Johnson City Medical Center) locations
Clinic Type
Psychiatry
Address
Outpatient Behavioral Health – Elizabethton, a department of Johnson City Medical Center
Phone
1-800-366-1132
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual visits available
Emergency Care
Free 24/7 Respond Crisis Hotline for mental health
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What is the contact number for the crisis hotline?
1-800-366-1132
What is the crisis hotline number?
Call 1-800-366-1132 for free, confidential crisis counseling.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: negative
- MentalHealthDirectories.com: 2.9/5 stars (35 reviews)
- ABA Navigator: 3.2/5 stars (11 reviews)
Patients praise
- Ongoing investments in behavioral health services and providers in Elizabethton
- Commitment to personalized care at the community hospital level
Common complaints
- Long wait times for appointments
- Perceived lack of care and listening from providers
- Difficulty with appointment scheduling and rescheduling communication
- Frustration with administrative and customer service processes
- Perceived prioritization of profits over patient needs
"The wait time for an appointment regarding medication is ridiculous and then NOT adding her to a cancellation list automatically baffles me. The tone in the receptionist voice "oh I understand" sounds so fake. If your family needs help I WOULDN'T recommend this place."
— ABA Navigator/LocalityBiz"This place simply doesn’t care about their patients. After going here for over a year, I can confidently say that no one will actually listen to you. When you call to reschedule an appointment and leave a voicemail, they will not call back."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ballad Health Clinical Director, Behavioral Services weighs in on overcoming seasonal depression | Elizabethton Star — Feb 4, 2026
- Niswonger Children’s Network enhances pediatric outpatient therapy facility | Elizabethton Star — Jun 24, 2026
- Mental Health Awareness Month – Hope Is growing across Tennessee | Elizabethton Star — May 29, 2026
- Ballad Health community health worker programs earn state accreditation | Elizabethton Star — Jul 1, 2026
- Ballad Health’s Camp Firefly returns to help guide children, teens through grief | Elizabethton Star — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Elizabethton
Frontier Health is a nonprofit mental health and substance use treatment provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. Key details: - Services: crisis response, mental health, substance use (including co-occurring disorders), intellectual/developmental disabilities, vocational and recovery services, and related supports (e.g., services for deaf/hard of hearing, domestic violence victims, youth in crisis, foster care/adoption). - Size and scope: about 267 employees (typical YoY growth noted), ~19.5M annual revenue; 1,005 employees reported in a broader FY reference; 48,862 individuals served across a 12,000-square-mile area in FY 2014-15. - Headquarters and reach: headquartered in Gray, TN; operates 4 offices in the U.S. with locations including Gray/Johnson City and Kingsport, TN. - Contact: fhinfo@frontierhealth.org; main phone 1-423-467-3600. If you’re specifically looking for the Charlotte Taylor Center in Elizabethton: Frontier Health operates multiple facilities in the region, including centers in Gray, Johnson City, and Kingsport. The Elizabethton/Charlotte Taylor Center is not explicitly listed among the four U.S. offices provided; you may want to contact Frontier Health directly for the exact address and services at the Elizabethton location.
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