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Clinic Type

Urgent Care

Address

Walk-In Clinic, Elizabethton (inside Riverside Pediatrics)

Phone

+1(423) 433-6630

Email

help@sofha.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (referenced in extras)

Emergency Care

Non-life-threatening injuries and illnesses (not an emergency department)

Services Offered

  • Walk-In Clinic
  • Urgent care (non-life-threatening injuries and illnesses)
  • Biometric screenings
  • Ear wax removal
  • Flu test
  • Hep B vaccine and titer
  • Incision and drainage
  • Lab work (in-house)
  • Laceration repairs
  • Pelvic exams
  • Radiology referrals
  • Simple orthopedic injuries
  • School Physicals
  • Sports Physicals
  • STD testing
  • TB skin test
  • TDap vaccine
  • Common conditions management (e.g., abdominal pain, allergies, asthma, back pain, burns, dehydration, dizziness, infections, fever, flu, GI problems, gout, hypertension, injuries, kidney stones, migraines, rashes, respiratory illness, RSV, shingles, skin infections, sore throat, strep, UTI, viral infections)
  • Primary care physician setup assistance
  • Johnson City Walk-In Clinic
  • Imaging center
  • Foot & Ankle Specialists (related SOFHA network)

Team

  • Not specified, Not specified — Walk-In Clinic staff/healthcare providers

Insurance & Payment

  • Most insurance plans accepted

You do not have to be a SOFHA patient to be treated in our Walk-In Clinic; if SOFHA patient, records available for efficiency

Languages Spoken

  • English

FAQs

Is the Elizabethton Walk-In Clinic part of SOFHA?

Yes, a SOFHA Walk-In Clinic.

Do you need to be a SOFHA patient to be treated at the Walk-In Clinic?

No.

What insurance plans are accepted at the Walk-In Clinic?

Most insurance plans accepted.

Do I have to be a SOFHA patient to be treated in the Walk-In Clinic?

No, you do not have to be a SOFHA patient to be treated.

If I am a SOFHA patient, will my visit be more efficient?

If you are currently a SOFHA patient, we have access to your records making your visit more efficient.

What injuries or illnesses do you treat at the Walk-In Clinic?

We treat non-life-threatening injuries and illnesses in adults and children.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Fast Pace Health Urgent Care (via BirdEye): 4.6 stars (1,017 reviews)
  • SOFHA Walk-In Clinic (via Google): 3.9 stars (15 reviews)

Patients praise

  • Friendly and knowledgeable staff
  • Quick service and short wait times (outside peak hours)
  • Compassionate care for children and families
  • Convenient extended hours and weekend availability

Common complaints

  • Lack of follow-up on test results
  • Unprofessional communication and customer service responsiveness
  • Concerns regarding medical accuracy or misdiagnosis
  • Wait times during peak hours

"I was informed that my test results would be available within 1–2 days; however, it is now the third day, and I have not received any communication. Each time I have called to follow up, the receptionist, Amber, has placed me on hold and failed to return to the call."

Fast Pace Health Urgent Care Review

"The staff is fantastic. The receptionist must be a wizard to be able to juggle as much as she does and still be accurate and friendly. The docs are fantastic. They’ve been very compassionate to both my son and I."

Fast Pace Health Urgent Care Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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