Walk-in Urgent Care
Urgent Care • Elizabethton, TN • Multiple locations throughout Northeast Tennessee and Southwest Virginia locations
Clinic Type
Urgent Care
Address
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Phone
+1 833-822-5523
Paula.Whitehead@balladhealth.org
Opening Hours
Open extended hours and weekends; no appointment necessary
Telehealth
Available (virtual urgent care, online quick care)
Emergency Care
ER not part of urgent care; 911 should be called for emergencies; ER open 24/7
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Pricing
FAQs
What services are included at Ballad Health Urgent Care?
Urgent care for minor injuries and everyday illnesses; no appointment necessary; extended hours and weekends.
Do I need an appointment to see a Ballad Health urgent care doctor?
No appointment necessary; walk in.
Can I schedule online?
Yes; patients can schedule an appointment online to minimize wait times.
What should I do in an emergency?
Call 911 or go straight to the nearest emergency room.
What conditions are treated at urgent care?
Bronchitis, cold and flu, ear and eye infections, headaches, insect or animal bites, minor burns/cuts/rashes, pneumonia, seasonal flu, sinus infections/strep throat, sprains/strains/minor fractures, urinary tract infections, and more.
What telehealth options are available?
24/7 non-video visits and 24/7 video visits; use telehealth from home.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Fast Pace Health): 4.6/5 (1,017 reviews)
- Solv Health (Ballad Health Urgent Care): 1.0/5
- Google (SOFHA Walk-In Clinic): 3.9/5 (15 reviews)
Patients praise
- friendly and professional staff in some encounters
- convenient location and access to care
- helpful during urgent or school-related health needs
- shorter wait times noted by some patients at specific locations
Common complaints
- communication and follow-up issues with test results
- reports of incorrect or poor clinical assessments
- long wait times during peak hours
- inconsistent staff responsiveness and professionalism
- unexpected closures or refusal of service
"I was informed that my test results would be available within 1–2 days; however, it is now the third day, and I have not received any communication. Each time I have called to follow up, the receptionist... has placed me on hold and failed to return to the call."
— LocalityBiz review of Fast Pace Health"I went in for vomiting and they told me I was having a stroke... I don’t know if she had me confused with another patient but I was NOT having a stroke. This was by far the worst medical experience I’ve ever had."
— LocalityBiz review of Fast Pace Health"The receptionist must be a wizard to be able to juggle as much as she does and still be accurate and friendly. The docs are fantastic. They’ve been very compassionate..."
— LocalityBiz review of Fast Pace HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fast Pace Health Urgent Care - Elizabethton, TN - BlueHive — Apr 12, 2026
- Rebecca Walker, P.A. – SOFHA | State of Franklin Healthcare ... — Sep 15, 2025
- Urgent Care - Fast Pace Health - Tennessee serving Elizabethton, TN — Jun 25, 2026
- SOFHA Walk-In Clinic in Elizabethton, TN United States - Apple Maps — Apr 17, 2026
- Hospitals & Clinics at Watauga Lake - Watauga Lake Living — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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