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About

Summary: Community Health of Central Washington (CHCW) is a nonprofit medical practice headquartered in Yakima, WA, with 9 offices in Washington including Ellensburg locations. It offers comprehensive services across primary care, behavioral health, obstetrics, osteopathic manipulation, pharmacy, and residency programs. CHCW employs about 79 staff and operates under NAICS 62/621 and SIC 80/801. Main Ellensburg offices are at 521 East Mountain View Ave (Ellensburg, 98926). Contact: (509) 452-4520. Website: chcw.org.

Clinic Type

Urgent Care

Address

521 East Mountain View Ave Ellensburg, WA 98926

Phone

509-962-1414

Email

katie.jacoby@chcw.org

Opening Hours

Monday–Friday 7:00 am–5:30 pm

Services Offered

  • Primary care
  • Obstetrics
  • Pediatrics
  • OMT
  • On-site lab
  • Coumadin clinic
  • Dental services
  • WIC
  • Care coordination
  • Primary Care Behavioral Health
  • Pharmacy services
  • Awarded PCMH Certification

Technology & Equipment

  • PCMH (Patient-Centered Medical Home)
  • Lab services
  • Pharmacy services
  • WIC program
  • On-site obstetrics and pediatrics

Team

  • CHCW Ellensburg Team — Clinic Team

Insurance & Payment

Languages Spoken

  • English

FAQs

What are your hours?

Clinic Hours: Monday through Friday, 7:00 am to 5:30 pm. Pharmacy Hours – 8:30 am to 5:30 pm.

Commitments

  • Does not deny access to services based on ability to pay. A discounted/sliding fee schedule is available for those without medical insurance or other healthcare coverage.

Awards & Accreditations

  • Awarded PCMH Certification

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: Variable ratings (ranging from 1/5 to 5/5) (234 reviews on BirdEye)

Patients praise

  • Friendly and courteous clinical staff and providers
  • Effective communication and explanation of health concerns by doctors
  • Helpful pharmacy staff

Common complaints

  • Difficulties with scheduling appointments and long wait times or call lists
  • Negative experiences with receptionists and administrative staff policies (e.g., late arrival policy)
  • Perceived lack of thoroughness or follow-through on specific medical issues/referrals

"Dr. Powell is the best doctor l have seen in years. They are all like my second family, they are nice to people and they actually listen."

Community Health of Central Washington website

"This place is a joke. I drove 45 minutes to get here and because I was 12 minutes late. They wouldn’t see me."

Community Health of Central Washington patient review via third-party site

"Very difficult to get seen. Even when symptoms are serious. I was put on a call list."

BirdEye review aggregate

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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