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About

Baystate Primary Care – Enfield is part of Baystate Health, a nonprofit, academic healthcare system based in Springfield, MA. The organization operates a multi-site network including primary care, specialty practices, and a Level I trauma center at Baystate Medical Center. Baystate Health serves Western Massachusetts with over 1,000 beds across four acute-care hospitals and more than 700 physicians across 40 locations through Baystate Medical Practices, plus Health New England HMO. The Enfield location represents Baystate’s ongoing primary care presence in the region. If you’re seeking care in Enfield, you’d be booking with Baystate Health’s primary care network under the Baystate Medical Practices umbrella.

Clinic Type

Primary Care

Address

701 Enfield Street, Enfield, CT 06082

Phone

860-741-6058

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Mon-Fri 8:00 am – 4:30 pm; Sat Closed; Sun Closed

Telehealth

Available

Services Offered

  • Primary care
  • Chronic disease management
  • Disease prevention
  • Education about health conditions
  • Health maintenance and preventive care
  • Regular physicals
  • Sick and urgent visits
  • Vaccines for the flu
  • Telehealth visits
  • Same-day appointments
  • Specialty care coordination
  • Advanced Practice Providers (APPs)
  • Nurse practitioners
  • Physician assistants
  • Nurse-midwives

Team

  • (not specified), (not specified) — Clinic team

Insurance & Payment

Fax 413-733-5860

Languages Spoken

  • English

FAQs

Find a Primary Care Provider

If you don’t have a primary care provider, use our Find a Provider tool, or call 860-741-6058.

Do you offer same-day appointments?

Our team can often see you for same-day appointments.

Who can you see for primary care?

We provide primary care to patients ages 18 and up.

How can I find a primary care provider if I don’t have one?

Use our Find a Provider tool, or call 860-741-6058.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Google reviews): 4.6 out of 5 stars (101 reviews)

Patients praise

  • thorough and attentive doctors
  • friendly and professional staff members
  • clear communication and explanation of treatments
  • welcoming office environment
  • compassionate, patient-centered care

Common complaints

  • occasional difficulty reaching the office by phone
  • some critiques regarding front desk personal interaction

"Dr. Puma is very through, she is very concerned about the total you! She takes the time to get to know you and your concerns. Mary and all the staff were helpful & kind. My husband and I are thrilled to establish a genuine doctor, patient relationship, like those we had in the good old days!"

Birdeye review

"Some patients mention that phone calls can take a while before being answered, but overall, the experience and care remain wonderful."

BestProsInTown review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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