Trinity Health Of New England Medical Group - Primary Care Enfield
Primary Care • Enfield, CT • 1 (Enfield location) locations
Clinic Type
Primary Care
Address
140 Hazard Ave Ste 105, Enfield, CT 06082
Phone
(860) 741-XXXX
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
8:00am–5:00pm (typical clinic hours; specific schedules per provider may vary)
Telehealth
Not specified
Services Offered
Team
Insurance & Payment
—
Insurance, Self-pay, Cash, Credit Card
Languages Spoken
FAQs
What services are offered at Trinity Health Of New England Medical Group - Primary Care Enfield?
Primary care services including preventive care, chronic disease management, immunizations, wellness visits and more.
What are the clinic hours?
8:00am–5:00pm as listed by the clinic.
What is the street address?
140 Hazard Ave Ste 105 Enfield, CT 06082
What is the contact phone number?
860-714-9733
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 (101 reviews)
- Birdeye (alternate listing): 4.7/5 (110 reviews (as cited by source))
- Trinity Health of New England Official Site: 4.9/5 (229 ratings (Provider level))
- Google My Business (as cited by source): 4.7/5 (51 reviews)
Patients praise
- Friendly, professional, and compassionate staff
- Attentive, thorough, and knowledgeable doctors who take time to listen and explain treatments clearly
- Comfortable and welcoming office environment
- Efficient and positive new patient experiences
Common complaints
- Difficulty reaching the office via phone, including reports of unanswered calls and being hung up on
- Administrative and billing issues, specifically regarding being billed for services already paid and difficulty resolving these errors with staff
- Confusion or communication lapses regarding PCP assignments and required paperwork sign-offs
"Dr. Puma is very through, she is very concerned about the total you! She takes the time to get to know you and your concerns. Mary and all the staff were helpful & kind. My husband and I are thrilled to establish a genuine doctor, patient relationship, like those we had in the good old days!!!!❤️"
— Birdeye User Review"Me and my pcp and a few others of my doctors had called 18 times and no one answered the phone. Everyone hung up on us. Rude and unprofessional service by far the worst I’ve had"
— User Review cited by Sonrisas Badajoz"I continue to receive bills monthly for the same bill that has previously been paid. I call every single month... I am still being sent a bill which now says it will be sent to a collections agency. When I call they tell me there is nothing they can do and there is no supervisor that I can speak with."
— BBB Complaint SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Enfield
Baystate Primary Care – Enfield is part of Baystate Health, a nonprofit, academic healthcare system based in Springfield, MA. The organization operates a multi-site network including primary care, specialty practices, and a Level I trauma center at Baystate Medical Center. Baystate Health serves Western Massachusetts with over 1,000 beds across four acute-care hospitals and more than 700 physicians across 40 locations through Baystate Medical Practices, plus Health New England HMO. The Enfield location represents Baystate’s ongoing primary care presence in the region. If you’re seeking care in Enfield, you’d be booking with Baystate Health’s primary care network under the Baystate Medical Practices umbrella.
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