Addiction Recovery Services | Safe Harbor in Erie, Pa. - UPMC
Addiction Treatment • Erie, PA • Main location plus two satellite locations locations
About
Safe Harbor Behavioral Health is a small software development entity that was acquired by UPMC in June 2024 and now operates under UPMC’s Erie (Hamot) health system. The page describes Safe Harbor as a 5-employee company previously focused on behavioral health services, with headquarters in Erie, PA, and listed contact number 814-455-9802. It lists its offices in Erie (two locations) and provides brief workforce and affiliation details, noting its status as closed and its integration into UPMC. If you’re seeking Addiction Recovery Services in Erie through UPMC, this page confirms Safe Harbor’s former role within the UPMC Erie network and provides contextual background on the organization’s prior size, location, and eventual acquisition.
Clinic Type
Addiction Treatment
Address
1330 West 26th Street, Erie, PA 16508
Phone
814-451-2241 (program director contact)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered for alcohol use disorder?
Medical treatment for alcohol use disorder and related therapies (group and one-on-one counseling, peer support, screening for withdrawal, assessment to determine level of care, and development of tailored treatment goals and coping strategies).
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- findrehabcenters.org (Safe Harbor Behavioral Health of UPMC - Erie, PA): 24 reviews (star rating not shown in snippet) (24 reviews)
- addictionresource.com (UPMC Western Behavioral Health at Safe Harbor – Addiction Resource): 8.8 / 10 (Addiction Resource Score)
- Yelp (SAFE HARBOR BEHAVIORAL HEALTH - Erie): Rating not shown in snippet; snippet references reviews (2 reviews)
Patients praise
- Some staff described as nice (at least on first floor, per Yelp snippet).
Common complaints
- Reported appointment delays (e.g., months to get seen) and scheduling/refill issues
- Dissatisfaction with medication management (including not prescribing certain medications / managing withdrawals; refills delayed)
- Concerns about access and responsiveness (no phone call backs, no one answers messages)
- Complaints about crisis services not acting as expected
""Won't allow me to continue my medication" and "2 months for appointment" and "Just probably the worst treatment place ever.""
— findrehabcenters.org review excerpt""Crisis services are quite literally a joke..." and describes repeated calls and lack of action by crisis/police."
— localitybiz.com crisis center review excerpt""They didn't even let me see a psychiatrist..." and "I hate that place" with complaints about not prescribing and refill timing."
— findrehabcenters.org review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Therapist I (Substance Use Disorder Therapist) — May 15, 2026
- An Erie County Resource Guide of Services & Supports Related to: — Apr 28, 2026
- UPMC Western Behavioral Health at Safe Harbor - Erie, Pennsylvania — Jun 24, 2026
- Behavioral Health Therapist I (Substance Use Disorder Therapist) — Jun 8, 2026
- Safe Harbor & Community Schools: Support Beyond School Walls - United Way of Erie County — Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More addiction treatment clinics in Erie
Summary: - The County of Erie, PA is a government agency serving Erie County with offices in Erie, PA (HQ: 140 W 6th St, Erie, PA 16501). It provides services across county government functions, including county executive, court departments, and economic development. - Key facts: founded in 1800; operates under Government Administration; private ownership status listed (likely organizational listing artifact); about 120 employees; annual revenue around $18.4M. - Contact: main phone lines include 814-451-6237 and 814-451-6000; email: sheriffinfo@eriecountypa.gov. - Relevant departments and roles span administrative, legal, operations, finance, human resources, and more. - For the user query “Drug and Alcohol Abuse | Erie County, PA Erie,” the page identifies Erie County health and services contexts and lists general government operations and health-related departments, but does not provide specific drug and alcohol program details on this page. It may be associated with county health or social services offerings, but you should visit eriecountypa.gov and search for “drug and alcohol” or “health department” to locate the exact programs, treatment services, prevention efforts, and contact points.
Summary: Recovery.com is a mental health and addiction treatment information platform (part of RehabPath, Inc.) founded in 2017 and headquartered in Madison, Wisconsin. It provides online, unbiased information and resources to support individuals through the entire recovery journey. The company operates in 11 countries and has 4 US offices, with the HQ and primary address in Madison, WI. It is privately held, employs about 101 people, and has raised around $9M in funding. Note: The provided page does not list Erie, PA-specific drug and alcohol rehab providers. If you’re seeking Erie, PA options, you may want to use Recovery.com’s site search or contact their team at info@recovery.com or via their listed phone numbers for localized referrals.
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