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About

Summary: Recovery.com is a mental health and addiction treatment information platform (part of RehabPath, Inc.) founded in 2017 and headquartered in Madison, Wisconsin. It provides online, unbiased information and resources to support individuals through the entire recovery journey. The company operates in 11 countries and has 4 US offices, with the HQ and primary address in Madison, WI. It is privately held, employs about 101 people, and has raised around $9M in funding. Note: The provided page does not list Erie, PA-specific drug and alcohol rehab providers. If you’re seeking Erie, PA options, you may want to use Recovery.com’s site search or contact their team at info@recovery.com or via their listed phone numbers for localized referrals.

Clinic Type

Addiction Treatment

Address

Residential414 W. 5th St., Erie, PA 16507

Phone

(855) 913-6391

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Medicaid
  • certain types of commercial insurance
  • county funding
  • in-network with major providers
  • private pay

We accept Medicaid plans, certain types of commercial insurance, and can assist with county funding.

Medicaid, Commercial insurance, Private pay, County funding

Languages Spoken

FAQs

What outcomes are tracked?

This center tracks treatment effectiveness with validated surveys on symptoms and quality of life.

Is Medicaid accepted?

Yes, Medicaid is accepted.

Do they accept other insurances besides Medicaid?

We accept Medicaid plans, certain types of commercial insurance, and can assist with county funding.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovery.com (Pyramid Erie Outpatient): 4.4 out of 5
  • Rehab.com (Accessible Recovery Services): 4.5 out of 5 (268 reviews)
  • StartYourRecovery (Crossroads Treatment Center): 5 out of 5 (266 reviews)
  • Rehab.com (Esper Treatment Center): 3.4 out of 5 (11 reviews)
  • Google Reviews (Gateway Erie): 2.3 out of 5 (16 reviews)
  • Rehabs.com (Glenbeigh Outpatient Center): 3.0 out of 5 (2 reviews)

Patients praise

  • staff described as caring, respectful, and supportive by many patients
  • treatment credited with saving lives and helping individuals regain stability
  • some reports of easy intake and efficient service processes
  • welcoming and non-judgmental environment reported in many instances

Common complaints

  • reports of unprofessional, rude, or dismissive staff
  • concerns regarding administrative, billing, or scheduling issues
  • allegations of poor communication and lack of individualized care
  • complaints about high costs and perceived lack of service for fees paid
  • instances of feeling judged or mistreated during the recovery process

"The physician is very knowledgeable & helpful with a caring attitude."

StartYourRecovery (Crossroads Treatment Center)

"The office staff is extremely rude and treat you like your a lower form if life."

Rehab.com (Accessible Recovery Services)

"Worst rehab I've been to. Needs more one on one with individual counseling not just having groups all day long."

FindRehabCenters (House of Healing)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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