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ACCESS Evanston offers Family Practice/Internal Medicine services at ACCESS Evanston (OB/GYN also available at ACCESS Evanston). The center lists roles including physicians (family/internal medicine, physician assistants), nurse practitioners, MA/medical staff, and bilingual leadership.

Clinic Type

Family Medicine

Address

1723 Howard St., Evanston, IL 60202

Phone

+1 224-307-8550

Email

Natalie.Shaffer@achn.net

Opening Hours

Monday 8:00 a.m. – 7:00 p.m.; Tuesday 8:00 a.m. – 7:00 p.m.; Wednesday 8:00 a.m. – 7:00 p.m.; Thursday 8:00 a.m. – 7:00 p.m.; Friday 8:00 a.m. – 6:00 p.m.; Saturday 8:00 a.m. – 12:00 p.m.; Sunday Closed

Services Offered

  • Internal medicine
  • Family medicine
  • Behavioral health
  • Pediatrics
  • Obstetrics and gynecology
  • Psychiatry

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish
  • other languages may be available via ACCESS network

FAQs

What are the hours of operation?

- Monday: 8:00 a.m. - 7:00 p.m. - Tuesday: 8:00 a.m. - 7:00 p.m. - Wednesday: 8:00 a.m. - 7:00 p.m. - Thursday: 8:00 a.m. - 7:00 p.m. - Friday: 8:00 a.m. - 6:00 p.m. - Saturday: 8:00 a.m. - 12:00 p.m. - Sunday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5/5 (5)

Patients praise

  • compassionate and professional providers/doctors
  • effective medical care for OBGYN and family services
  • friendly and caring staff once engaged in-person
  • helpful onsite services like behavioral therapy and benefits counseling

Common complaints

  • difficulty reaching the clinic via telephone
  • long wait times at the office
  • poor administrative follow-up on referrals and appointments
  • frustration with front desk customer service responsiveness

"I love LOVE love my PCP, which is an absolute relief. ... The lab people look so concerned about whether I like needles or not. I LIKE that they ask to make sure I'm comfortable before any tests are done."

— a-better-place.com review

"THEY DO NOT ANSWER THEIR PHONES AT ALL. ... The absolute worst staff, you will wait hours without anyone saying anything."

— a-better-place.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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