
ACCESS Evanston Family Health Center
Family Medicine • Evanston, IL • Since 1993
About
ACCESS Evanston offers Family Practice/Internal Medicine services at ACCESS Evanston (OB/GYN also available at ACCESS Evanston). The center lists roles including physicians (family/internal medicine, physician assistants), nurse practitioners, MA/medical staff, and bilingual leadership.
Clinic Type
Family Medicine
Address
1723 Howard St., Evanston, IL 60202
Phone
+1 224-307-8550
Natalie.Shaffer@achn.net
Opening Hours
Monday 8:00 a.m. – 7:00 p.m.; Tuesday 8:00 a.m. – 7:00 p.m.; Wednesday 8:00 a.m. – 7:00 p.m.; Thursday 8:00 a.m. – 7:00 p.m.; Friday 8:00 a.m. – 6:00 p.m.; Saturday 8:00 a.m. – 12:00 p.m.; Sunday Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
- Monday: 8:00 a.m. - 7:00 p.m. - Tuesday: 8:00 a.m. - 7:00 p.m. - Wednesday: 8:00 a.m. - 7:00 p.m. - Thursday: 8:00 a.m. - 7:00 p.m. - Friday: 8:00 a.m. - 6:00 p.m. - Saturday: 8:00 a.m. - 12:00 p.m. - Sunday: Closed
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5/5 (5)
Patients praise
- compassionate and professional providers/doctors
- effective medical care for OBGYN and family services
- friendly and caring staff once engaged in-person
- helpful onsite services like behavioral therapy and benefits counseling
Common complaints
- difficulty reaching the clinic via telephone
- long wait times at the office
- poor administrative follow-up on referrals and appointments
- frustration with front desk customer service responsiveness
"I love LOVE love my PCP, which is an absolute relief. ... The lab people look so concerned about whether I like needles or not. I LIKE that they ask to make sure I'm comfortable before any tests are done."
— a-better-place.com review"THEY DO NOT ANSWER THEIR PHONES AT ALL. ... The absolute worst staff, you will wait hours without anyone saying anything."
— a-better-place.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Lauren R. Knazze, MD - Family Medicine Doctor in Chicago Heights, IL — May 14, 2026
- Cynthia Lullo, PA - Physician Assistant in Des Plaines, IL — May 14, 2026
- Family Care Center hopes to increase local health care access - Evanston RoundTable — Oct 24, 2025
- Lauren Coons, PA - Physician Assistant in Chicago, IL — May 14, 2026
- Dr. Angela Bicos, MD, Internist | Evanston, IL | WebMD — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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