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About

Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, based in Chicago, IL. It operates Northwestern Memorial Hospital and a network of 10 hospitals, 12 offices, and multiple urgent care centers across the region, with close ties to Lurie Children's Hospital and the Ryan AbilityLab. The system delivers academic medical care, research, and community services through its hospitals, physician offices, and centers, and publishes ongoing career opportunities. The user’s query points to Northwestern Medicine Primary Care in Evanston on Sherman Avenue, Evanston, which would be part of their regional primary care network in or near Evanston, IL. For precise details (address, hours, providers, and services) at the Evanston Sherman Avenue location, please specify or request the exact clinic page.

Clinic Type

Family Medicine

Address

Northwestern Medicine Primary Care Evanston Sherman Avenue, Evanston, IL

Phone

8475357157

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (per links extras)

Services Offered

  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Preventive care
  • Routine check-ups
  • Chronic disease management
  • Acute care
  • Diagnostic services (as part of primary care)
  • Routine screenings

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Northwestern Medicine is affiliated with five hospitals ranked among "America’s Best" including Northwestern Memorial Hospital, No. 1 in Illinois for 14 straight years (U.S. News & World Report, 2025–2026)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.0/5 (7 reviews)
  • MapQuest (via Yelp): 3.0/5 (19 reviews)

Patients praise

  • some patients report easy check-in processes
  • convenient online appointment scheduling for some users
  • short wait times for specific services like bloodwork in some instances
  • individual physicians within the group receive variable but often positive ratings

Common complaints

  • poor communication with front desk and administrative staff
  • difficulties with scheduling and referrals
  • long wait times for appointments and walk-ins
  • reports of unprofessional behavior by some staff members
  • concerns regarding follow-up coordination after urgent or emergency care visits

"Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER visits -- at all, leaving sick patients hanging and scrambling..."

Yelp/Yahoo Local user reviews

"I have been calling the urgent care to speak to a manager concern a return to work letter that a nurse practitioner and was not cosigned by medical doctor. I have not been able to get in touch..."

Yelp user review (via MapQuest)

"Wow. I've never had a good experience with doctors until this place. First, making an appointment was super easy via their online system."

Yelp user review (via MapQuest)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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