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Clinic Type

Pediatrics

Address

391 Broadway, Everett, MA 02149

Phone

617-394-7702

Email

HIM3@CHAlliacne.org

Opening Hours

M-Th: 8:00 am - 5:00 pm F: 9:00 am - 5:00 pm

Telehealth

Same-day virtual visits via MyChart; video appointments

Emergency Care

24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital

Services Offered

  • Family Medicine
  • Lab & Pathology
  • Mental Health and Substance Use
  • Nutrition
  • Pediatrics
  • Primary Care
  • Sexual and Reproductive Health

Team

  • Sarah Gottfried, MD, Internal Medicine, Pediatrics, Primary Care — Physician

Insurance & Payment

Languages Spoken

FAQs

What are the hours for the clinic?

M-Th: 8:00 am - 5:00 pm; F: 9:00 am - 5:00 pm.

How can I contact Patient Relations?

Call 617-665-1398 or visit the patient relations web page.

How do I schedule a same-day/next-day virtual visit?

Schedule through MyChart by logging in and using the Visits button.

What should I do in case of health emergencies?

Call 9-1-1 or go to the nearest emergency room.

Where is CHA Everett Urgent Care located for urgent needs?

CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, LocalityBiz, and MapQuest: Generally low across third-party review platforms (Limited number of public reviews available)

Patients praise

  • Some patients express satisfaction with specific doctors and clinical staff
  • Positive experiences reported with emergency department staff at the associated hospital

Common complaints

  • Difficulty scheduling appointments and long wait times on the phone
  • Reports of unprofessionalism among front desk staff and doctors
  • Concerns regarding quality of care and misdiagnoses
  • Reports of lack of responsiveness to patient needs or follow-up calls

"I’ve gone here literally my whole life... but to schedule a simple appointment... I had to call three times and wait on hold for over 40 minutes... not to mention when I was misdiagnosed 4 times in a row."

LocalityBiz user review

"I have been seeing my doctor for a couple years now and she is great. I am very picky with doctors... and she understands."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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