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About

Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, affiliated with Harvard Medical School. It operates Massachusetts General Hospital and Brigham and Women’s Hospital along with numerous specialty and community hospitals, home care, urgent care, and a licensed health plan serving Massachusetts and southern New Hampshire. MGB is the state’s largest private employer with roughly 82,000 employees and about $20B in operating revenue. It has faced regulatory scrutiny over costs and expansion and is undergoing ongoing reorganizations and contract negotiations (including clinician unions). For pediatrics specifically in Everett, MA, the relevant MGB pediatric primary care option would typically involve affiliated sites or practices under the MGB umbrella, with potential access through Mass General for Children (MGHfC) networks or partner community clinics in the region. If you’re seeking a pediatric primary care option in Everett, consider checking: - MGB-affiliated pediatric primary care clinics serving the Everett area or nearby communities - Mass General Brigham urgent care or family medicine practices that accept pediatric patients - Partnerships with Spaulding or affiliated practices for pediatric care in the Boston metro region For precise providers, scheduling, and whether an Everett-based pediatric PCP is available, please search the MGB physician directory or contact MGB customer service to get an up-to-date list of pediatric primary care options in Everett, MA.

Clinic Type

Pediatrics

Address

Massachusetts General Everett Family Care Clinic, 19 Norwood Street, Everett, MA 02149

Phone

617-394-7500

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

For medical emergencies, call 9-1-1. For immediate help with a psychological crisis, call 9-8-8.

Services Offered

  • Pediatrics
  • Internal Medicine

Team

  • Charlotte A Jenchura, Pediatrics, Internal Medicine — MD
  • Lawrence Wilmer Stratton, Pediatrics, Internal Medicine — MD
  • Aisha S James, Pediatrics, Internal Medicine — MD, MEd
  • Jocelyn C Ronda, Pediatrics, Internal Medicine — MD
  • Carl P Malm, Pediatrics, Internal Medicine — MD, MPH
  • David W Harrison, Pediatrics, Internal Medicine — MD
  • Heather E Coates-Krawitz, Pediatrics, Internal Medicine — MD
  • David Yut-Chee Ting, Pediatrics, Internal Medicine — MD
  • Mallika Joy Marshall, Pediatrics, Internal Medicine — MD
  • Ryan K Schwarz, Pediatrics, Internal Medicine — MD
  • Aura M Obando, Pediatrics, Internal Medicine — MD
  • Fiona S Danaher, Pediatrics, Internal Medicine — MD, MPH

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham official provider page (Dr. Heather E. Coates-Krawitz): 4.8 out of 5 (114 ratings) (42 reviews)
  • Mass General Brigham official provider page (Dr. Lawrence Wilmer Stratton): 4.8 out of 5 (65 ratings) (22 reviews)
  • Mass General Brigham official search results for Pediatrics in Everett: 4.8 (112 ratings)

Patients praise

  • High quality of clinical care and provider expertise
  • Caring and attentive doctors who build long-term relationships
  • Effective communication and responsiveness through Patient Gateway
  • Thorough and professional approach to medical issues
  • Clean and welcoming clinical environment

Common complaints

  • Rudeness and lack of professionalism among front desk staff
  • Perceived decline in quality of service over time
  • Reports of poor administrative management
  • Occasional complaints about specific providers not listening well

"She's always caring and very responsive through Patient Gateway. She's supportive with all my kids needs. I am grateful to have her in my life."

Patient review for Dr. Heather E. Coates-Krawitz

"The front desk staff is rude. Their level of professionalism is subpar and seem bored with their job. Clearly MGH does not vet front desk staff before hiring them. I love my doctor but will be taking my business elsewhere because of the unmitigated rudeness of front desk staff."

Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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