CHA Everett Care Center
Urgent Care • Everett, MA
About
CHA Everett Care Center in Everett, Massachusetts offers primary care and family medicine for people of all ages, along with lab and pathology, mental health and substance use services, nutrition, pediatrics, and sexual and reproductive health. The center provides both in-person visits and same-day virtual sick visits through MyChart, with a care team including physicians, nurse practitioners, physician assistants, and mental health specialists.
Clinic Type
Urgent Care
Address
391 Broadway
Phone
617-394-7702
HIM3@CHAlliacne.org
Opening Hours
Televisits | In-person M-Th: 8:00 am - 5:00 pm F: 9:00 am - 5:00 pm; Phone Hours: Monday - Thursday 8:00 am - 5:00 pm; Friday 9:00 am - 5:00 pm
Telehealth
Televisits available
Emergency Care
Emergency department coordination with CHA Cambridge Hospital and CHA Everett Hospital; 9-1-1 for emergencies
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Televisits | In-person
Not specified in a dedicated FAQ entry.
Do you have feedback on our services? Do you need a patient advocate?
Please contact our patient relations team at 617-665-1398 or use our easy web form.
Questions - How Do I ...
Just call your clinic or provider directly. You can also contact us in MyCHArt.
Primary Care contact
For Primary Care, please call 617-665-1305 between 8:30 AM - 5 PM. Or, you can call one of our primary care centers directly.
Insurance card
Please have your insurance card ready.
Non-urgent health question
not specified in the snippet.
MyCHart availability
MyCHArt is a safe and secure system that lets you see and manage your health care from a computer or smart phone.
Same day virtual visits
You can schedule through MyChart; calls to primary care if symptom not on list.
Urgent need
If you have an urgent medical need (not an emergency): Please visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/Yelp: Generally low on crowd-sourced review platforms like LocalityBiz/Yelp
Patients praise
- Some patients have positive, long-term relationships with specific doctors
- Patients who find a good provider feel understood and cared for
Common complaints
- Difficulty reaching staff via phone and long hold times
- Unprofessional front desk staff and poor customer service
- Communication issues regarding appointments (cancellations/scheduling)
- Concerns regarding doctor professionalism and quality of care
"Most of the people working at the front desk and behind the front desk are completely rude and have missed the mark on customer service."
— Yelp/MapQuest review"They don't answer their phones. They don't call back. They cancel your appointment without telling you."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients – Everett Independent — Mar 25, 2026
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients – East Boston Times-Free Press — Mar 25, 2026
- Insurance & Financial Assistance - Cambridge Health Alliance — Oct 19, 2025
- Mustafa Al Gburi, MD - Cambridge Health Alliance — May 20, 2026
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients | East Boston Times-Free Press — Mar 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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