MGH Everett Family Care
Urgent Care • Everett, MA • Since 1994
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Somerville, MA, founded in 1994 (formerly Partners HealthCare). It includes Mass General Hospital and Brigham and Women’s Hospital, plus specialty/community hospitals, home care, urgent care, and a health plan. As of fiscal 2024, MGB has about 82,000 employees and roughly $20.6B in operating revenue, making it one of the largest private employers in Massachusetts. MGB is a principal teaching affiliate of Harvard Medical School. The system has undergone alignment and restructuring in recent years, including a 2023-2025 workforce reorganization and a system-wide contract for residents/fellows ratified in 2025. MGB operates under 501(c)(3) status and is headquartered in Somerville, MA. For Everett-specific services like MGH Everett Family Care, MGB oversees the network and affiliated facilities, but Everett-based primary care details would be found under MGH/Brigham network listings or the MGB Health Plan.
Clinic Type
Urgent Care
Address
19 Norwood Street Everett, MA 02149
Phone
617-394-7500
patientbilling@partners.org
Opening Hours
8:00 a.m.–8:00 p.m.
Emergency Care
Emergency care available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours before/after 8:00 a.m.–8:00 p.m. on different days?
The page lists standard hours as 8:00 a.m.–8:00 p.m. without day-specific variations.
Is there a separate pediatric care provider or services at this location?
The page indicates care for adults and children but does not specify separate pediatric services.
How can I contact the clinic by email?
Email address is not provided.
What insurance plans are accepted?
No specific insurance details are provided.
Which languages are spoken by staff?
Languages spoken are not specified.
Is telehealth available for visits at this location?
Telehealth availability is not specified.
Are there any awards or accreditations for this clinic?
Awards/accreditations are not listed.
What emergency services are available here?
Emergency care is indicated as available.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating multiple platforms): 2.8 stars (50 reviews)
Patients praise
- Some patients report positive, long-standing relationships with specific providers
- Appreciation for the convenience of on-site services like laboratory testing
- Ability to accommodate some urgent or same-day needs for existing patients
- Some staff are described as polite and helpful by specific patients
Common complaints
- Difficulties with phone wait times and appointment scheduling
- Complaints regarding office staff professionalism and helpfulness
- Issues with prescription refill processes
- Reports of poor bedside manner or communication from specific providers
- Concerns regarding long wait times or lack of timely care in certain situations
"I called to make an appointment and waited online for 16 mins... I have been going to see a doctor there for over 30 yrs and I have to say it just keeps getting worse, and forget trying to get ur script filled... office staff is incompetent to say the least."
— Birdeye review"My personal experience has been mostly positive. I work with Dr Ronda and NP Jen Scanlon... I sometimes feel that she doesn't listen well and talks more than I need; other times she listens A LOT... Generally, I have been happy there."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
- Your Next Primary Care Doctor Could Be Online Only, Accessed Through an AI Tool - KFF Health News — Feb 2, 2026
- AI chatbot used by MGB is getting thousands of appointments — May 9, 2026
- Dr. Kenneth R Shuman, MD - Durham, NH - Family Medicine — May 4, 2026
- Dr. William E Hassett, MD - Dover, NH - Family Medicine — Apr 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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