Mercy Health — Fairfield Internal Medicine
Primary Care • Fairfield, OH
Clinic Type
Primary Care
Address
544 Patterson Blvd
Phone
513-896-9595
emailCompliance@BSMHealth.org
Opening Hours
8:30 am - 5:00 pm
Emergency Care
emergency care available
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Mercy Health - Fairfield Hospital): 3.1 out of 5 stars (841 reviews)
- Healthgrades (for Dr. Samantha Wood): 4.9 out of 5 stars (102 ratings)
- Healthgrades (for Dr. Ayesha Javed): 4.9 out of 5 stars (22 ratings)
- Healthgrades (for Dr. Neel Patel): 5.0 out of 5 stars (8 ratings)
Patients praise
- Many individual physicians are highly rated for being thorough, compassionate, and good listeners
- Staff and nurses often described as friendly, welcoming, and helpful
- High likelihood of recommending specific, well-regarded doctors to others
Common complaints
- Billing and insurance communication issues, including surprise bills and inaccurate statements
- Perceptions of dismissiveness, rudeness, or being unheard by some providers
- Long wait times for appointments and medical services
- Concerns regarding administrative efficiency, such as incorrect medical records provided to patients
"Dr. Wood takes her time and listens to all of my concerns. She tries to find a solution for my health concerns."
— Healthgrades patient review of Dr. Samantha Wood"I initially felt good about the appointment, but by the end, I felt shut-down and unheard. I will not be back."
— Patient review on LocalityBiz for Mercy Health - Fairfield Hospital Internal Medicine Residency Practice"This is unethical billing and fraudulent behavior to tell patients that there will be no surprise bills later if they pay on-site and then bill the customer later."
— Better Business Bureau complaint regarding Mercy Health billing practicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Samar M Hijazi, MD | Fairfield, OH | Primary Care - Mercy Health — Mar 15, 2026
- Samantha A Wood, DO | Fairfield, OH | Primary Care - Mercy Health — Mar 15, 2026
- Mercy Health - Fairfield Internal Medicine - Apple Maps — Apr 10, 2026
- Ziad I Khatib, MD | Fairfield, OH | Primary Care - Mercy Health — Mar 15, 2026
- Patient Service Representative (PSR) - Fairfield Internal Medicine — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Fairfield
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