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Clinic Type

Spine Care

Address

Mercy Health — Fairfield Hospital campus, Fairfield, OH

Phone

(Not provided)

Email

Opening Hours

8:00 am - 4:00 pm

Telehealth

Not specified

Emergency Care

Available on Mercy Health — Fairfield Hospital campus

Services Offered

  • Orthopedics
  • Spine care
  • Orthopedic surgery
  • Spinal care
  • Physical therapy
  • Urgent care
  • Emergency care

Technology & Equipment

  • On-site diagnostics
  • Physical therapy
  • Surgical services
  • Mercy Health network coordination

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 5/5 (for patient experience of orthopedic surgeons at the hospital) (221 reviews)
  • Mercy Health official site: 4.8/5 (65 reviews (specifically for Dr. Evan J. Smith))
  • Birdeye (general hospital reviews): 3.1/5 (841 reviews (for the broader hospital))

Patients praise

  • Thorough and conscientious care
  • Friendly and supportive rehabilitation staff
  • Effective treatment and recovery support
  • Physicians who listen to and address patient concerns

Common complaints

  • Long wait times for appointments and procedures
  • Issues with record-keeping and administrative errors
  • Reports of cold or disengaged bedside manner by certain providers

"Dr. Smith is very thorough, conscientious about recovery, any pain and continued follow-up."

Patient review on Mercy Health website for Dr. Evan J. Smith

"We had a procedure scheduled for noon... It is now well passes noon and we're still sitting. Apparently we have no idea about scheduling."

Patient review on Birdeye for Mercy Health - Fairfield Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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