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Mercy Health Urgent Care, Fairfield is a private healthcare provider based in Fairfield, Ohio, offering urgent care along with primary care, family medicine, orthopedics, sports medicine, cancer care, heart and vascular care, and related services. The Fairfield location is part of Mercy Health’s urgent care network and is listed with three offices in the greater Cincinnati area, including 3335 Princeton Road, Suite 107, Fairfield, OH 45011, and nearby Hamilton, OH locations. Contact options include multiple phone numbers: 513-874-8111 and 513-868-9999. The organization operates with a small workforce and is categorized under healthcare services, primary/urgent care, and related specialties.

Clinic Type

Urgent Care

Address

5372 Dixie Hwy, Fairfield, Ohio 45014

Phone

513-874-8111

Email

Opening Hours

8:00 am - 8:00 pm

Emergency Care

Emergency care available

Services Offered

  • Urgent Care
  • Walk-in clinic
  • Treats minor injuries and illnesses
  • No appointment needed

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (Urgent Care specific): 4.8/5 stars
  • Birdeye (Hospital-wide): 3.1/5 stars (841 reviews)

Patients praise

  • Friendly, compassionate, and knowledgeable staff reported by many patients
  • High marks for quality of care and bedside manner at the urgent care location
  • Positive experiences with specific doctors and efficient treatment in some instances
  • Clean waiting areas in the urgent care facility

Common complaints

  • Concerns regarding billing practices and being overcharged
  • Long wait times in emergency and urgent care settings
  • Reports of unprofessional, rude, or incompetent staff interactions
  • Issues with facility cleanliness or communication during visits

"The dr who took care of me was amazing. The front desk staff /medical assistant was incompetent , wasn’t helpful, and made me work harder on crutches."

Solv Health

"The staff was friendly and compassionate. Great experience!"

Solv Health

"it would help if you didn't leave people sobbing in the hallway for hours... I waited 4+ hours before deciding that I could be just as miserable in my own house than in your facility."

Birdeye (Emergency Department)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Fairfield Urgent Care Center is part of Bridgeport Hospital, a nonprofit, private acute-care hospital in Bridgeport, Connecticut. The system offers a broad range of services including emergency care, urgent care, and walk-in clinics, with a dedicated Connecticut Burn Center. Bridgeport Hospital employs about 887 staff, has roughly $1.9B in annual revenue, and serves Fairfield and New Haven Counties. The hospital operates from its headquarters at 267 Grant St, Bridgeport, CT 06610, and has multiple offices in the United States. If you’re seeking urgent care in Fairfield, Bridgeport Hospital’s Fairfield Urgent Care Center provides non-emergency medical services outside of the main emergency department.

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