NorthBay Health Urgent Care
Urgent Care • Fairfield, CA • 1 (Fairfield location referenced; multiple urgent care locations listed in extras) locations
About
NorthBay Health Urgent Care in Fairfield, CA offers walk-in urgent care for patients 3 months and older, treating common illnesses, injuries, infections, and skin conditions. The clinic provides on-site X-ray and point-of-care rapid testing including COVID-19, flu, strep, mono, pregnancy, and urinalysis. Open daily Monday–Friday 9 am–7 pm and Saturday–Sunday 9 am–5 pm with no appointments necessary.
Clinic Type
Urgent Care
Address
Fairfield location not explicitly stated as a single consolidated address on page; multiple references to Fairfield site with addresses: 1320 Travis Blvd Suite C, Fairfield CA 94533 and 416 Napa Junction Rd, American Canyon CA 94503 (also listed in directions)
Phone
(707) 646-4000
PatientFinancialServices@NorthBay.org
Opening Hours
Mon–Fri 9:00 am – 7:00 pm; Sat, Sun & Holidays 9:00 am – 5:00 pm
Telehealth
Not specified on page
Emergency Care
This is an urgent care; not emergency department
Services Offered
Technology & Equipment
Insurance & Payment
Not specified on page beyond general statement that they accept same insurance plans as primary care; see full list of accepted health plans on site
Credit/debit cards, Cash (when applicable), Online bill payment (link provided)
Languages Spoken
—
FAQs
Do I need an appointment?
No appointments necessary.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6 out of 5 stars (35 reviews)
- MapQuest: Not explicitly stated, though reviews are mixed (34 reviews)
Patients praise
- Some staff members, including doctors and PAs, described as kind or professional
- Facility is generally reported as clean and well-maintained
- Shorter wait times than an emergency room in some instances
Common complaints
- Long wait times and scheduling issues
- Dissatisfaction with billing practices and unexpected costs
- Reports of rude or unhelpful front desk staff
- Concerns regarding the quality of medical care and accuracy of diagnoses
- Difficulty with walk-in access and appointment management
"Absolutely terrible experience... I wasted my entire day being bounced around and ended up with no real help from urgent care. They didn’t listen, didn’t test, and passed the buck."
— LocalityBiz Review"The girl at the front counter is super rude and not just to me but just about everyone she delt with. I was 15 min early for my appointment and I still waited in the lobby for 1 hours and 45 min."
— Beautihost Review"The staff is consistently kind, professional, and concerned about patients' well-being. While wait times can vary, they are often shorter than those at emergency rooms. The facility is clean and well-maintained."
— BestProsInTown ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- NorthBay Health Urgent Care in Rio Vista — Oct 12, 2025
- Primary Care - Rio Vista Location - NorthBay Health — Jan 16, 2026
- [PDF] 2025 COMMUNITY HEALTH NEEDS ASSESSMENT ... — Nov 15, 2025
- NorthBay Medical Center - Kaiser Permanente — Jun 10, 2026
- NorthBay opens urgent, primary care facilities in Rio Vista, Benicia | Benicia-Vallejo | dailyrepublic.com — Feb 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
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