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NorthBay Health Urgent Care in Fairfield, CA offers walk-in urgent care for patients 3 months and older, treating common illnesses, injuries, infections, and skin conditions. The clinic provides on-site X-ray and point-of-care rapid testing including COVID-19, flu, strep, mono, pregnancy, and urinalysis. Open daily Monday–Friday 9 am–7 pm and Saturday–Sunday 9 am–5 pm with no appointments necessary.

Clinic Type

Urgent Care

Address

Fairfield location not explicitly stated as a single consolidated address on page; multiple references to Fairfield site with addresses: 1320 Travis Blvd Suite C, Fairfield CA 94533 and 416 Napa Junction Rd, American Canyon CA 94503 (also listed in directions)

Phone

(707) 646-4000

Email

PatientFinancialServices@NorthBay.org

Opening Hours

Mon–Fri 9:00 am – 7:00 pm; Sat, Sun & Holidays 9:00 am – 5:00 pm

Telehealth

Not specified on page

Emergency Care

This is an urgent care; not emergency department

Services Offered

  • Urgent care
  • Walk-in
  • On-site X-Ray
  • Point-of-Care Rapid Testing
  • COVID-19 testing (rapid and possibly others)
  • Fecal Occult
  • Flu A/B
  • Glucose
  • Hemoglobin
  • Mono
  • Pregnancy
  • RSV
  • Strep
  • Urinalysis

Technology & Equipment

  • On-site X-Ray
  • Point-of-C care rapid testing equipment

Insurance & Payment

  • NorthBay Health accepted health plans (full list available on site)

Not specified on page beyond general statement that they accept same insurance plans as primary care; see full list of accepted health plans on site

Credit/debit cards, Cash (when applicable), Online bill payment (link provided)

Languages Spoken

—

FAQs

Do I need an appointment?

No appointments necessary.

Awards & Accreditations

  • Accreditations and awards listed on site (see accreditation-awards page)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.6 out of 5 stars (35 reviews)
  • MapQuest: Not explicitly stated, though reviews are mixed (34 reviews)

Patients praise

  • Some staff members, including doctors and PAs, described as kind or professional
  • Facility is generally reported as clean and well-maintained
  • Shorter wait times than an emergency room in some instances

Common complaints

  • Long wait times and scheduling issues
  • Dissatisfaction with billing practices and unexpected costs
  • Reports of rude or unhelpful front desk staff
  • Concerns regarding the quality of medical care and accuracy of diagnoses
  • Difficulty with walk-in access and appointment management

"Absolutely terrible experience... I wasted my entire day being bounced around and ended up with no real help from urgent care. They didn’t listen, didn’t test, and passed the buck."

— LocalityBiz Review

"The girl at the front counter is super rude and not just to me but just about everyone she delt with. I was 15 min early for my appointment and I still waited in the lobby for 1 hours and 45 min."

— Beautihost Review

"The staff is consistently kind, professional, and concerned about patients' well-being. While wait times can vary, they are often shorter than those at emergency rooms. The facility is clean and well-maintained."

— BestProsInTown Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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