Primary Care | MaineHealth Franklin Hospital
Primary Care • Farmington, ME
About
MaineHealth Franklin Hospital (formerly Franklin Community Health Network) is a nonprofit, full-service 25-bed Critical Access Hospital in Farmington, Maine. It operates as part of the MaineHealth system and offers physician practices, specialty care, and community services within a complete care network focused on high-quality, cost-effective, patient- and family-centered care. The organization employs about 132 people and reports roughly $12 million in annual revenue. It is headquartered in Farmington and serves the surrounding community, with primary locations at 111 Franklin Health Commons, Farmington, ME. Key points relevant to Primary Care: - Part of the MaineHealth network, expanding access to primary and specialty care. - Not-for-profit community hospital emphasizing patient- and family-centered services. - Primary care services are integrated with physician practices and extended care within the same network.
Clinic Type
Primary Care (multi-location group)
Address
131 Franklin Health Commons Farmington, ME 04938; 181 Franklin Health Commons Farmington, ME 04938; 21 Main St. Livermore Falls, ME 04254
Phone
207-778-4922 (Main contact)
Michael.Senecal@mainehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
911 for life-threatening emergencies
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting new patients — null
FAQs
Appointment Policy
If you are unable to make your appointment, 24-hour advance notice is appreciated whenever possible.
Find a health care provider
1-800-450-2075
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS: 3 out of 5 (based on 279 CMS patient surveys) (279 surveys)
- Vivian Health: 4.6 out of 5 (14 reviews)
- Google (cited source): 4.2 out of 5
Patients praise
- Staff described as kind, thoughtful, and knowledgeable by some patients
- Some reports of fast and efficient emergency department experiences
- Appreciation for warm and friendly service in both routine and emergency care
Common complaints
- Long wait times in the emergency department
- Perceived lack of clear communication from medical staff
- Dissatisfaction with hospital administrative or registration processes
- Negative experiences reported regarding specific medical outcomes or care quality
"Every time my wife or I come here, they have taken such great care of us! Wether emergency or routine, these folks are all very warm, caring, friendly and most importantly, knowledgeable!"
— MyHospitalNow.com"They are the slowest medical staff I have ever experienced... Unless you want to wait for minimal treatment and horrendous service then do not waste your time at this hospital."
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Farmington hospital launches addiction medicine program — Jun 26, 2026
- Franklin expands access to addiction medicine services - Daily Bulldog — Jun 18, 2026
- MaineHealth launches membership-based primary care model — Sep 18, 2025
- MaineHealth launches new membership-based primary care service | Maine Public — Sep 19, 2025
- MaineHealth Franklin Hospital to double emergency room capacity — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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