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About

Summary: Saint Francis Hospital, founded in 1897 and now part of Trinity Health Of New England (a large Catholic health system), is a 617-bed teaching hospital and the largest Catholic hospital in New England. It operates as a nonprofit health care provider with headquarters in Hartford, CT, and serves as an anchor institution in north central Connecticut. The system includes multiple locations and professional affiliations under Trinity Health Of New England, with strong ties to Hartford HealthCare networks. For Farmington-specific services within the Trinity Health Of New England Medical Group, you may want to confirm Farmington primary care or specialty clinics under the local Trinity Health Of New England Medical Group umbrella.

Clinic Type

Primary Care

Address

11 South Rd Ste 200

Phone

18602849544

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

8:00am–5:00pm

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours?

8:00am to 5:00pm (typical)

What are the hours for Farmington Primary Care?

8:00am to 5:00pm on typical business days (opening and closing times shown above).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3 out of 5 stars (53 reviews)
  • Trinity Health Official Site: 4.9 out of 5 stars (252 ratings (for provider group))
  • Ratings.MD (specific provider): 4.7 out of 5 stars (380 verified ratings)

Patients praise

  • Physicians are described as knowledgeable, caring, and professional
  • Patients appreciate providers who listen and do not rush appointments
  • Convenient location and office accessibility
  • Efficient and friendly staff members in some instances

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Issues with administrative processes including referral management and paperwork completion
  • Concerns regarding billing practices and inconsistent co-pay policies
  • Perceived lack of follow-up or care for specific medical issues

"I’ve been seeing Kelly Rigieri for a while. She was kind and always made an effort to help me with any concerns I may have had... I am on hold with them now to request a referral and it’s been 33 minutes and no one has picked up the phone yet."

LocalityBiz Review

"Best PCP ever! 🥰I highly recommend Dr. Taylor... she talk to me. ... she reashored its ok .to tell her .thanks for making me feel like I had a friend in my corner .all the other doctors was so Cold."

Ratings.MD Patient Comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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