Franciscan Medical Clinic - Federal Way in Federal Way , WA | VMFH
Family Medicine • Federal Way, WA • Since 1987
About
Franciscan Medical Clinic – Federal Way (VMFH Federal Way) - What it is: A medical practice located in Federal Way, WA, operating as part of the VMFH (Virginia Mason Franciscan Health) network. - Location: Federal Way, Washington. - Relationship: Associated with St. Francis Hospital of Federal Way, a VMFH-affiliated facility. - Key details: - Part of a broader Franciscan Health system; provides outpatient/clinical services under VMFH. - St. Francis Hospital of Federal Way is a small practice with about 17 employees, founded in 1987, and led in medical direction by Kenneth Nwosu (Spine Surgery). - Notable context: The page focuses on the hospital/practice organization within the VMFH network rather than individual clinic services or specialties.
Clinic Type
Family Medicine
Address
34515 NINTH AVE S, Federal Way, Washington 98003, us
Phone
800-276-8807
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: Individual provider ratings on Vitals generally range from 3.4 to 4.9 out of 5 stars (based on 21 listed providers) (21 providers listed; specific review counts per provider not aggregated for the clinic overall)
- Unilocal: General sentiment is mixed with significant critical feedback; specific rating score not explicitly summarized as a singular clinic average (8 reviews noted in one source)
Patients praise
- Specific providers (e.g., NP Thomas, Dr. Sharma) highly praised for expertise and care
- Fast and friendly service reported by some patients
- Well-organized experience for specific services like vaccination clinics
- Some patients feel heard and valued by their providers
Common complaints
- Difficulty reaching staff by phone or excessive hold times
- Unorganized administrative and scheduling processes
- Billing inaccuracies and poor communication regarding insurance/payments
- Reports of poor bedside manner from some providers and staff
- Concerns regarding facility cleanliness
"NP Thomas is the best. Shes been my mothers provider since 2015. I went to an appointment with her and was so impressed I changed my insurance to something they accepted just so I could see NP Thomas."
— Review via Loc8NearMe"I had an appointment scheduled for February 17, 2025... I received a call today, saying to call back to 253-839-2030 to re schedule. I have been calling all morning and I just get a busy tone every time."
— Review via Beautihost"Lots of unprofessional behavior, including the phone scheduler who kept putting me on hold, to the condescending receptionist... and the absolutely pathetic bedside manner of both the nurse and the doctor."
— Review via UnilocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Troy P. Houseworth, MD - General Surgeon in Federal Way, WA — May 14, 2026
- St. Francis Hospital recognized for care of heart disease and stroke | Federal Way Mirror — Aug 31, 2025
- Dr. Justin Ellis, MD - Psychiatrist in Federal Way, WA — May 14, 2026
- VMFH Grants $1.8M for Nonprofits' Health Initiatives | News | southsoundbiz.com — Feb 25, 2026
- Karlis Abuls WA-Federal Way — Apr 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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