Federal Way - CCM Pediatrics
Pediatrics • Federal Way, WA
Clinic Type
Pediatrics
Address
710 S 348th St, Ste B, Federal Way, WA 98003
Phone
(206) 395-6049, (425) 243-2293, (425) 298-6679, (206) 653-7580
hr@ccmedical.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available with steps to schedule via MyChart or by phone; remote telehealth visits for acute illnesses and various specialties
Services Offered
Team
Insurance & Payment
—
Telehealth payments, In-person payments, MyChart Portal payments (billing)
Languages Spoken
—
FAQs
What telehealth services are offered?
Telehealth services include virtual visits to diagnose and manage acute illnesses, remote sessions for dietary guidance and behavioral health, and mental health consultations.
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: Generally positive sentiment in collected reviews, though individual experiences vary significantly (72 reviews (as of source capture))
- Yelp: Mixed/Not explicitly averaged, but includes both highly positive and critical feedback
Patients praise
- Dr. Cheng is described as attentive, knowledgeable, and professional by some patients
- Long-term patients express satisfaction with the care provided to their children
- Friendly staff mentioned in positive reviews
Common complaints
- Issues with office policies regarding appointment rescheduling for minor tardiness
- Long wait times for appointments
- Complaints about bedside manner or communication style of Dr. Cheng, specifically relating to concerns about infant health and prescription policies
"I really like dr. Cheng. But most of times I wait to see my Doctor around 10-40mins. Today I’m 6 mins late and they said have to reschedule and cancel my appointment which makes me and my kids really uncomfortable."
— LocalityBiz User Review"Took my son in for his 1 week appointment and basically got told I was starving my kid... Made me cry in the parking lot so I immediately made an appointment at North Seattle Peds to get a second opinion."
— LocalityBiz User Review"Excellent staff including the Dr Cheng... He is very attentive, knowledgeable, professional, friendly, and respectful to patients!"
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Victoria M. Mead - Family Medicine Doctor in Federal Way, WA — May 14, 2026
- Dorothy F. Diaz, NP - Nurse Practitioner in Federal Way, WA — May 14, 2026
- Ascend Family Chiropractic Highlights Pediatric Chiropractic Care in Pierce County, WA – 1045 Capital Rock — Jul 6, 2026
- A Pathway for Sustaining Community Health Workers in Pediatric Primary Care in Washington – WCAAP - Washington Chapter of the American Academy of Pediatrics — Sep 12, 2025
- Dr. Justin Ellis, MD - Psychiatrist in Federal Way, WA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Federal Way
Summary: - Mary Bridge Children’s Hospital is a nonprofit pediatric health system based in Tacoma, WA, with 4 office locations in the United States. It specializes in advanced pediatric care (from open-heart surgery to cancer and diabetes) and works with local pediatricians to coordinate care. - It emphasizes family-centered, child-friendly care and provides facilities and equipment not typically available in many communities. - The hospital is part of a broader pediatric health network, employing around 365 people, and is the only pediatric hospital in South Sound focused on children’s special health needs. - Contact/locations: HQ at 305 S L St, Tacoma, WA 98405; other offices include 422 Lilly Rd NE, Olympia, WA 98506, and 317 Martin Luther King Jr Way, Tacoma, WA 98403. Phone: 800-552-1419 or main numbers listed. Note: The page lists Mary Bridge as the pediatric hospital in the region; it does not appear to be part of Pediatrics Northwest directly. For Federal Way-specific services, verify whether Mary Bridge operates a dedicated Federal Way clinic or if services are provided nearby via partnerships with local pediatric providers. If you’re seeking Pediatrics Northwest in Federal Way specifically, you may want to check their site or calls for exact location and affiliation.
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