Pediatrics Northwest - Federal Way - Mary Bridge Children's Hospital
Pediatrics • Federal Way, WA
About
Summary: - Mary Bridge Children’s Hospital is a nonprofit pediatric health system based in Tacoma, WA, with 4 office locations in the United States. It specializes in advanced pediatric care (from open-heart surgery to cancer and diabetes) and works with local pediatricians to coordinate care. - It emphasizes family-centered, child-friendly care and provides facilities and equipment not typically available in many communities. - The hospital is part of a broader pediatric health network, employing around 365 people, and is the only pediatric hospital in South Sound focused on children’s special health needs. - Contact/locations: HQ at 305 S L St, Tacoma, WA 98405; other offices include 422 Lilly Rd NE, Olympia, WA 98506, and 317 Martin Luther King Jr Way, Tacoma, WA 98403. Phone: 800-552-1419 or main numbers listed. Note: The page lists Mary Bridge as the pediatric hospital in the region; it does not appear to be part of Pediatrics Northwest directly. For Federal Way-specific services, verify whether Mary Bridge operates a dedicated Federal Way clinic or if services are provided nearby via partnerships with local pediatric providers. If you’re seeking Pediatrics Northwest in Federal Way specifically, you may want to check their site or calls for exact location and affiliation.
Clinic Type
Pediatrics
Address
Federal Way (Mary Bridge Children’s/Pediatrics Northwest)
Phone
253-927-3243
mbbizops@multicare.org
Opening Hours
Monday - Friday: 8am - 5:30pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered in Pediatrics Northwest – Mary Bridge Children’s?
Well-child exams, Same-day sick appointments, Circumcision, Developmental screening, Asthma and allergy, Pulmonology, Sleep medicine.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades and Vitals: Generally ranges between 3.0 and 4.8 stars across individual providers on platforms like Healthgrades and Vitals (Varies by provider, typically with few ratings per physician)
Patients praise
- Access to experienced, kind, and knowledgeable pediatricians
- Effective pediatric care once patients are seen by providers
- Clean and child-friendly office environments in some locations
- Helpful and professional care reported by some families during outpatient visits
Common complaints
- Difficult scheduling and long wait times on the phone
- Poor customer service and lack of empathy from front desk staff
- Concerns regarding bedside manner and professional conduct of certain providers
- Complaints about rigid clinic policies regarding late arrivals and appointment cancellations
- Mixed experiences with diagnostic and treatment communication during appointments
"I can never get through without being on hold for a long time. Today I was on hold for over an hour just to schedule an appointment."
— Yelp review excerpt"We have brought 4 of my children to mendoza, and have kniw him for over 15 years. He is a wonderful doctor. He respects our family. And listens to us."
— Healthgrades patient review"I love this hospital. It is clean, everyone is friendly and there is a playroom and video game console to keep kids busy."
— Localitybiz patient review for Mary Bridge outpatient facilitySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Mary Bridge Children’s Hospital Opens in Tacoma - MultiCare Newsroom — May 18, 2026
- New pediatric therapy clinic expands services in Central Tacoma | Tacoma News Tribune — Jul 8, 2026
- A Pathway for Sustaining Community Health Workers in Pediatric Primary Care in Washington – WCAAP - Washington Chapter of the American Academy of Pediatrics — Sep 12, 2025
- Mary Bridge Children's Therapy Center Opens in Tacoma - MultiCare Newsroom — Jul 6, 2026
- Pediatric Heart Care Collaboration Launches at Mary Bridge Children's - MultiCare Newsroom — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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