Primary Care at Federal Way - UW Medicine
Primary Care • Federal Way, WA
Clinic Type
Primary Care
Address
32018 23rd Ave. S., Federal Way, WA 98003
Phone
206.520.1799
adasitecoorduwmcnw@uw.edu
Opening Hours
Monday 7:00 am - 6:00 pm; Tuesday 7:00 am - 5:00 pm; Wednesday 8:00 am - 5:00 pm; Thursday 7:00 am - 6:00 pm; Friday 7:00 am - 5:00 pm; Saturday 8:00 am - 4:00 pm; Sunday Closed
Telehealth
Telehealth services available
Emergency Care
911 or go to nearest emergency department
Services Offered
Technology & Equipment
Team
Insurance & Payment
All patients should verify their insurance coverage before completing a visit.
Insurance
Languages Spoken
—
FAQs
Is my insurance accepted?
UW Medicine accepts most major insurance plans. All patients should verify their insurance coverage before completing a visit.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (34 reviews)
- Medicals-Health.com: 2.6 out of 5 stars (11 reviews)
Patients praise
- Some patients appreciate friendly and professional staff members
- Reports of compassionate care from certain medical professionals
Common complaints
- Complaints regarding billing practices and unexpected charges for wellness visits
- Reports of unprofessional, condescending, or dismissive behavior by some medical providers
- Difficulties with communication, follow-up on requests, and administrative responsiveness
- Issues with lab work delays and medication prescription handling
"They also billed for something that I didnt come in to see them for. I came in for an annual wellness exam which is 100% covered by insurance. ... I spoke with the billing department who said there wasnt anything they could do about this."
— Medicals-Health.com user review"Brian Lam, DO has consistently not ordered labs I requested even after verbally confirming he would order them. He has consistently ignored reading and going over my labs and reports and I have to prompt him to do so every time..."
— Birdeye user review"Dr Reddy was rude, condescending, and a total waste of time. She gave me a prescription for medication that HAD to be taken that day to be effective...and she didnt even call it in until two days later!!!"
— Medicals-Health.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lauren Haggerty, MD - Federal Way, WA - Internal Medicine Physician | Doctor.com — Aug 29, 2025
- Dr. Victoria M. Mead - Family Medicine Doctor in Federal Way, WA — May 14, 2026
- Dorothy F. Diaz, NP - Nurse Practitioner in Federal Way, WA — May 14, 2026
- Dr. Justin Ellis, MD - Psychiatrist in Federal Way, WA — May 14, 2026
- Dr. Di Zhao, MD - Nephrologist in Federal Way, WA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Federal Way
Summary: Franciscan Medical Clinic – Federal Way is part of the VMFH (Virginia Mason Franciscan Health) system and operates as a medical practice in Federal Way, Washington. The facility, founded in 1987, employs about 17 staff and includes roles such as a Medical Director for Spine Surgery (Kenneth Nwosu). It serves the United States market, with a focus on medical services across departments including Medical, Education, HR, and Operations. VMFH groups St. Francis Hospital of Federal Way within its network of healthcare facilities in the region. Key details: - Type: Medical Practices / St. Francis Hospital of Federal Way (within VMFH) - Location: Federal Way, Washington - Founded: 1987 - Employees: ~17 - Notable leadership: Kenneth Nwosu, Medical Director for Spine Surgery - Website: vmfh.org/our-hospitals/st-francis-hospital - Part of: Virginia Mason Franciscan Health (VMFH) system If you’re specifically looking for services at Franciscan Medical Clinic in Federal Way, you may want to visit the VMFH page or contact the hospital directly for details on clinics, spine surgery services, and appointment options.
HealthPoint Federal Way Clinic is part of a 25-clinic network in the United States. The Federal Way location is listed among multiple Washington offices (including Federal Way, Tukwila, Renton, Seattle, Auburn). The site highlights a recent community/design event at the HealthPoint Federal Way clinic and notes use of the HealthPoint Lean Management System. If you’re looking for the Federal Way clinic specifically, you’ll find the address listed in the Federal Way area and related nearby HealthPoint offices in the Seattle-Tacoma region.
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