Urgent Care at Federal Way | UW Medicine
Urgent Care • Federal Way, WA
Clinic Type
Urgent Care
Address
32018 23rd Ave. S., Federal Way, WA 98003
Phone
206.520.1799 (fax)
adasitecoorduwmcnw@uw.edu
Opening Hours
Monday 10:00 am – 8:00 pm; Tuesday 10:00 am – 8:00 pm; Wednesday 10:00 am – 8:00 pm; Thursday 10:00 am – 8:00 pm; Friday 10:00 am – 8:00 pm; Saturday 8:00 am – 6:00 pm; Sunday 8:00 am – 6:00 pm
Telehealth
day virtual care (same-day primary care/urgent care)
Emergency Care
Emergency Departments open 24/7; call 911 for life-threatening emergencies
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Is my insurance accepted?
UW Medicine accepts most major insurance plans. All patients should verify their insurance coverage before completing a visit.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown / General aggregation: Generally favorable (often cited as positive in aggregate) (Approximately 121 reviews on some platforms)
- Birdeye (specifically referencing Primary Care): 3.3/5 (34 reviews)
Patients praise
- Friendly, professional, and compassionate staff
- Efficient lab services with skilled phlebotomists
- Thorough and down-to-earth medical providers
- Smooth check-in processes mentioned by several patients
Common complaints
- Challenges with scheduling appointments
- Complaints regarding administrative staff and customer service at the front desk
- Specific concerns about a provider's communication regarding lab work and medication authorizations
"Today was the best experience here ever. All the staff, including the security guard were so nice! The nurse who saw me was so sweet and calming. The doctor was so down to earth and thorough."
— Patient review via online platform"Brian Lam, DO has consistently not ordered labs I requested even after verbally confirming he would order them. He has consistently ignored reading and going over my labs and reports..."
— Patient review via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lauren Haggerty, MD - Federal Way, WA - Internal Medicine Physician | Doctor.com — Aug 29, 2025
- Hybrid ER-urgent care opens in Port Orchard - Gig Harbor Now | A hyperlocal nonprofit newspaper in Gig Harbor — Dec 10, 2025
- Freestanding ERs proliferate on the peninsula - Gig Harbor Now | A hyperlocal nonprofit newspaper in Gig Harbor — Dec 24, 2025
- Overlake, MultiCare to Open Emergency Department in Lynnwood | News | 425business.com — Sep 29, 2025
- Dr. Victoria M. Mead - Family Medicine Doctor in Federal Way, WA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Federal Way
MultiCare Indigo Urgent Care in Federal Way, WA is a nonprofit urgent care and walk-in clinic that accepts walk-ins. It offers in-person urgent care services, along with virtual care options and prescription delivery. The Federal Way location is part of Indigo’s network (45 offices nationwide) and emphasizes accessible, patient-centered care through a technology-enabled approach. For precise hours, services, and to confirm immediate walk-in availability, check Indigo’s site or contact the location directly.
Virginia Mason Federal Way Urgent Care Walk-in Clinic - Part of Virginia Mason Franciscan Health (VMFH) network in the United States. - VMFH operates 11 offices nationwide with locations in Washington state, including Federal Way. - For urgent care needs in Federal Way, VMFH provides walk-in services as part of its statewide health system. Note: The page highlights VMFH locations list and confirms Federal Way as one of the Washington offices, but does not provide specific hours, wait times, or contact details for the Federal Way urgent care. For precise information (hours, services, and exact address), visit the VMFH site or contact VMFH Federal Way location directly.
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