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About

Virginia Mason Federal Way Urgent Care Walk-in Clinic - Part of Virginia Mason Franciscan Health (VMFH) network in the United States. - VMFH operates 11 offices nationwide with locations in Washington state, including Federal Way. - For urgent care needs in Federal Way, VMFH provides walk-in services as part of its statewide health system. Note: The page highlights VMFH locations list and confirms Federal Way as one of the Washington offices, but does not provide specific hours, wait times, or contact details for the Federal Way urgent care. For precise information (hours, services, and exact address), visit the VMFH site or contact VMFH Federal Way location directly.

Clinic Type

Urgent Care

Address

1145 Broadway Plaza, Tacoma, Washington 98402, US

Phone

800-276-8807

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent care
  • Walk-in care
  • In-person care
  • Virtual urgent care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.2 out of 5 stars (20 reviews)
  • Urgent Care Finder: 3.3 out of 5 stars (8 reviews)
  • Yelp: 2.7 out of 5 stars (41 reviews)

Patients praise

  • thorough and knowledgeable doctors
  • quick and easy experience for some patients
  • convenient location and facilities

Common complaints

  • long wait times and slow service
  • rude or unprofessional front desk/reception staff
  • difficulty getting appointments or timely call-backs
  • concerns about lack of communication and follow-up regarding test results
  • frustration with administrative processes such as appointment cancellations or rigid policies

"Urgent care is a joke. The girls that work front desk are so rude. Get someone who loves their job. Last thing people need when sick is a rude front desk"

Loc8NearMe

"I arrived only 10 minutes late to my appointment... I was handed a laminated pink slip and asked to take it to the doctor’s office receptionist, only to be informed that I needed to reschedule."

LocalityBiz

"Quick and easy! The Dr was wonderful and diagnosed the problem fast. Was in and out in. O time!"

Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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