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About

Northeast Health Services (NHS) is a Massachusetts-based mental health care provider with a new clinic opening in Fitchburg. They offer accessible, individualized mental health services across MA and are currently scheduling appointments in Fitchburg. NHS hires across roles including therapists, app/psychiatrists, and administrative positions, and is headquartered in Taunton, MA. As of now, a Fitchburg clinic launch and appointment availability are highlighted.

Clinic Type

Mental Health/Behavioral Health

Address

Fitchburg, MA

Phone

(978)%20796-4286

Email

Opening Hours

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Telehealth

Available

Services Offered

  • therapy
  • psychiatry
  • medication management
  • telehealth
  • in-person services

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Carelon
  • Cigna
  • Commonwealth Care Alliance (CCA)
  • Fallon Community Health Plan
  • Harvard Pilgrim Health Care
  • Health Net? (not specified)
  • Health New England
  • MassHealth
  • Mass General Brigham
  • Massachusetts Behavioral Health Partnership (MBHP)
  • Medicare
  • Optum
  • Senior Whole Health (SWH)
  • Tricare
  • Tufts Health Plan
  • United Healthcare
  • Wellpoint
  • WellSense Health Plan
  • Medicaid
  • Medicare Advantage? (not specified)

In-network with most insurance plans; accepts Medicaid and Medicare

Languages Spoken

FAQs

What services are offered at the Fitchburg, MA clinic?

A full suite of personalized mental health services, including therapy, psychiatry, and medication management, with in-person and telehealth options.

Is the Fitchburg clinic in-network with insurance plans?

Yes, it is in-network with most major insurance plans.

What insurance plans are accepted?

Aetna, Blue Cross Blue Shield, Carelon, Cigna, Commonwealth Care Alliance (CCA), Fallon Community Health Plan, Harvard Pilgrim Health Care, Health New England, MassHealth, Mass General Brigham, Massachusetts Behavioral Health Partnership (MBHP), Medicare, Optum, Senior Whole Health (SWH), Tricare, Tufts Health Plan, United Healthcare, Wellpoint, WellSense Health Plan.

Do you offer telehealth?

Yes, in addition to in-person services.

What is the address for the Fitchburg clinic?

370 Lunenburg St, Fitchburg, MA 01420

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0/5.0 (based on 124 reviews for the Woburn location) (124)

Patients praise

  • Some patients report positive experiences with specific therapists and psychiatric providers
  • Accessibility of services, including telehealth and various insurance acceptance
  • Staff described by some as attentive and respectful

Common complaints

  • Concerns regarding billing practices, including unexpected charges, confusion over co-pays, and billing for no-show appointments
  • Reports of unprofessional conduct by some staff or providers
  • Previous legal settlement involving allegations of fraudulent claims submitted to the state

"Dr. Joseph Enel is ... and has always listened to ... concerns! It’s very hard to find a doctor that will listen to your needs but he has been wonderful!"

Northeast Health Services website patient testimonial

"This company never disclosed to me that using video chat for therapy would cost more with insurance than visiting in person."

Better Business Bureau complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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